#United States #Camden #winter storm #emergency tips #New Jersey Water

New Jersey American Water Prepares for Incoming Winter Storm

As a part of proactive measures, New Jersey American Water is readying itself for a significant snowstorm set to impact the state this weekend. The company, recognized as the largest water and wastewater utility in New Jersey, has begun implementing critical strategies to ensure that its water and wastewater systems remain operational amid adverse weather conditions.

Benjamin Morris, the vice president of operations at New Jersey American Water, emphasized their commitment to delivering safe and reliable water service. “Our team of experts is highly trained on emergency preparedness and is ready to handle any service disruptions that may arise,” he stated.

Preparations for the Storm

To mitigate the storm's potential effects, the company has taken several precautionary steps. Operational teams have thoroughly tested and fueled generators, along with checking vehicles and fuel storage tanks. They've secured necessary water treatment chemicals and readied wastewater treatment plants for an expected uptick in flow rates, which can occur during such severe weather events. Updated staffing plans also aim to enhance the response efforts to any service disruption.

Customer Safety Tips

The company has also shared crucial safety guidelines for customers to prepare for the impending storm. Morris recommends that residents take the following actions before, during, and after the snowstorm to remain informed and safe:

Before the Storm:

1. Update Contact Information: Ensure that your emergency contact preferences are current in your MyWater account. This will help the utility provide timely service impact alerts.
2. Locate Water Shut-off Valve: Familiarize yourself with your main water shut-off valve. Knowing its location allows for quick action in case of a pipe freeze or burst.
3. Protect Pipes: Insulate exposed pipes or apply electrical heat tracing wire to prevent freezing. Keep the meter pit lid tightly closed and let fresh snow provide insulation.
4. Plan for Emergencies: Create an emergency preparation plan by gathering non-perishable food, cleaning supplies, and water in case utility services are temporarily cut.

During the Storm:

1. Stay Indoors: It's advisable to stay off the roads during severe wind and snow.
2. Protect Vulnerable Pipes: To prevent freezing, allow a small trickle of water to run from faucets overnight. Bursting pipes can lead to costly repairs.
3. Open Cabinet Doors: Keep cabinet doors under sinks open to expose pipes to warmer room temperatures, reducing the risk of freezing.

If Pipes Freeze:

• - Shut Off Water: Immediately turn off the water supply before attempting to thaw frozen pipes. Unchecked freezing can cause unseen damage.
• - Apply Heat Carefully: Use a hairdryer, space heater, or warm water to gently thaw pipes. Avoid using open flames or kerosene heaters indoors.
• - Inspect for Damage: Once thawed, slowly turn the water back on and check for cracks or leaks in the pipes.

After the Storm:

• - Clear Fire Hydrants: Remove snow and ice around fire hydrants to ensure emergency services can access them without delay.
• - Maintain Pathway Safety: Before snow turns to ice, shovel your driveways and sidewalks. Use road salt cautiously, realizing it loses effectiveness in extreme cold.

Additional Considerations

New Jersey American Water warns that sub-freezing temperatures can pose risks of water main breaks and create unsafe road conditions. Residents are encouraged to report any leaks or service disruptions online at emergency.amwater.com. Stay informed by checking the company's alerts page and Customer Advisory Map for real-time updates on areas affected by the storm.

As winter continues to challenge communities, New Jersey American Water remains dedicated to ensuring safe, clean, and reliable water service. For more winter weather preparedness tips, you can visit their official website at www.newjerseyamwater.com.

About New Jersey American Water

New Jersey American Water operates as a subsidiary of American Water (NYSE: AWK). It serves around 2.9 million people by delivering safe and affordable water and wastewater services. For further information, you can explore their online platforms and social media pages.