ZENPORT’s Revolutionary AI-BPO Service: ZenRead
On September 18, 2025, Zenport Inc., headquartered in Chiyoda, Tokyo, introduced 'ZenRead,' an AI-BPO service that merges artificial intelligence with human expertise. This exciting addition to their data hub platform addresses significant challenges in managing unstructured data across global supply chains.
Understanding the Data Challenges in Global Supply Chains
Research from organizations like Gartner reveals a staggering 80-90% of data handled by companies is unstructured. In global supply chains, critical documents such as shipping bills, invoices, packing lists, and certificates of origin have long been processed manually, highlighting inefficiencies that burden businesses with:
- - Excessive human resource allocation and time consumption
- - Heightened risks of human error
- - Restrictions on scalability in data processing
- - Difficulties in leveraging data in real-time
Automating the Normalization Process: An Innovative Solution
Zenport's new service, ZenRead, tackles these issues by automating the conversion of import documents into core data. By employing a 'Human in the loop' methodology, ZenRead does not solely rely on AI technology but ensures accuracy through human oversight in data structuring.
Features of ZenRead Include:
- - Initial Automation: Advanced AI-OCR technology carries out reading and preliminary structuring of export documents.
- - Quality Assurance: Expert staff verify and correct data processed by AI, ensuring high accuracy.
- - Seamless Integration: Structured data is automatically linked to the core systems within ZENPORT.
- - Continuous Learning: Feedback mechanisms are in place to enhance AI accuracy over time.
Using SmartGrid for Integrated Data Management
The ZenRead service leverages the recently released 'SmartGrid' functionality, which serves as a robust data visibility and operational platform. This integration enables comprehensive organizational use of data processed through ZenRead.
Expected Outcomes:
- - Seamless data connection across processes and organizations
- - Real-time utilization of structured data
- - Accelerated decision-making and business growth
- - Promotion of data-driven organizational transformation
Laying the Groundwork for Future AI Agents
Zenport positions the integration of the ZenRead service with SmartGrid as a foundation for developing advanced AI agents. The automation of unstructured data processing represents a pivotal step toward leveraging AI more intensely, paving the way for further innovations in automation and intelligence.
ZENPORT: A Vision for a Connected World
Zenport strives for a world where data, people, and economies connect seamlessly, fostering richness and innovation through cognitive diversity. Envisioning this, the company's unique integrated architecture, ZenConnect, links data holistically across all processes and organizations. Coupled with the standard data integration platform, ZenSync, and the personalized UI experience, ZenGrid, Zenport seeks to build an ecosystem that allows all stakeholders to make optimal decisions based on cross-organizational data.
Company Overview
- - Company Name: Zenport Inc.
- - Location: 1-9-2 Marunouchi, Chiyoda, Tokyo 100-6611, Japan
- - Representative: President Fumiyuki Ota
- - Vision: "A world where our differences thrive."
- - Mission: "To connect data across organizations and processes, accelerating business."
For inquiries regarding this release, please contact Zenport's PR team.