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Sopra Steria: Leader in ServiceNow Services in Europe

Sopra Steria, a prominent figure in the European technology landscape, has recently received high accolades for its ServiceNow services. According to the PAC INNOVATION RADAR report, the company has earned the prestigious title of 'Best in Class' for the year 2024, making it one of only five providers to achieve this recognition.

Recognition and Evaluation

The PAC study carefully assessed a total of 20 different service providers, judging them based on criteria such as their service portfolio, strategic vision, and customer commitment. Sopra Steria's consistent performance across these dimensions has led to its classification as a top-tier provider, particularly in its initiatives related to public sector services.

Expanding ServiceNow Capabilities

What sets Sopra Steria apart is its ability to extend ServiceNow's functionalities beyond traditional IT service management (ITSM) into diverse areas like customer service, human resources, and risk management. This multifaceted approach not only amplifies the scope of ServiceNow solutions but also positions Sopra Steria as a trusted partner for organizations keen on implementing digital transformation across various sectors.

The company's adept knowledge of regulatory environments and its strong ties with governmental bodies have fortified its standing as a reliable consultant for ServiceNow deployments across Europe. PAC highlighted these strengths, noting Sopra Steria's capability to navigate the complexities associated with public sector implementations.

A Pan-European Focus

Sopra Steria’s strategy incorporates a pan-European perspective that promotes the exchange of best practices across different regions, enhancing its ServiceNow capabilities. With a robust presence through offices and innovation centers located in key areas such as France, the United Kingdom, Spain, and the Nordic countries, the company is well-positioned to cater to local needs while effectively addressing the unique regulatory and cultural factors influencing digital transformation initiatives in each market.

This localized approach enables Sopra Steria to respond swiftly to market demands, ensuring that their ServiceNow offerings are not only cutting-edge but also align with the specific requirements of businesses and public bodies in diverse environments.

The Path Forward

Looking ahead, Sopra Steria remains committed to its ambition of becoming the go-to partner for organizations embarking on advanced digital transformation journeys. This recognition from PAC serves as a reaffirmation of the company’s strategic focus on innovation and excellence in service delivery.

As the landscape of digital services continues to evolve, Sopra Steria is keen to adapt and enhance its offerings, ensuring that it leads the charge in delivering high-quality ServiceNow solutions that meet the demands of modern organizations. Their dedication to maintaining a high standard of service ensures that they will remain at the forefront of the industry, setting benchmarks for others to follow.

For more information on Sopra Steria and their ServiceNow offerings, visit their website or reach out to them directly.