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Redwood Software Revolutionizes Automation Observability

Redwood Software™, a leading platform in business orchestration, has unveiled notable enhancements in its orchestration solution, RunMyJobs. These developments focus on improving observability, ultimately designed to democratize automation intelligence within IT and organizations. The new features were announced on February 18, 2026, highlighting the integration of observation tools that expand native analytics, including a groundbreaking integration with SAP Cloud ALM.

Addressing the Need for Enhanced Observability

Amidst a landscape where 61% of companies report underutilization of their automation tools, as outlined in Redwood's 2026 Enterprise Automation Index, the need for deeper observability has never been more critical. Redwood’s initiative aims to transform this landscape by setting a new standard for automation intelligence and operational transparency.

A Unified Observability Ecosystem

RunMyJobs offers a multilayered observability approach that is ecosystem-based, helping companies accelerate transformation while significantly lowering the total cost of ownership (TCO) for operations. With the release of Redwood Insights, customers gain access to tailored intelligence embedded directly in the platform. This includes pre-built and customizable dashboards, enabling teams to visualize bottlenecks, track performance, and comply with regulatory standards—all while democratizing automation data across the organization.

The integration with SAP Cloud ALM synchronizes RunMyJobs execution data into SAP, ensuring transparency in core operations without the need for switching tools. Furthermore, the observability ecosystem integrates seamlessly with platforms such as Dynatrace, Splunk, New Relic, and AppDynamics, allowing for full-stack telemetry correlation that accelerates root cause analysis and reduces the Mean Time to Resolution (MTTR).

Together, these attributes equip businesses with insights specifically tailored to different stakeholders—from operational teams to C-suite executives—promoting quicker decision-making processes, reducing operational risks, and creating quantifiable business value.

Real Business Outcomes

Organizations leveraging Redwood's observability ecosystem can expect:

• - Reduced MTTR: By correlating automation telemetry with application and infrastructure performance, companies can minimize TCO.
• - Elimination of Manual Reporting: Self-service dashboards empower teams to make informed decisions swiftly, bypassing the traditional "IT as translator" bottleneck.
• - Increased Predictability: Real-time risk tracking of crucial SLAs improves overall predictability in business processes.
• - Demonstrated ROI: Immutable execution data supports both the ROI of automation efforts and facilitates audit processes.

Enhanced Analytical Capabilities with Redwood Insights Premium

Redwood Insights Premium elevates the analytical prowess of RunMyJobs with a no-code dashboard builder and 15 months of historical data retention. This allows for trend analysis, executive reporting, and tangible ROI measurement. IT departments can confidently create and share customized dashboards with various teams and stakeholders, providing specialized views tailored to specific needs—whether they be data management specialists or executive leadership.

New SAP Cloud ALM Integration

The focus on role-specific visibility extends to SAP-centric operations, where SAP Cloud ALM increasingly serves as a central control hub for observability. The new connector to SAP Cloud ALM broadens the observability capabilities to include automated jobs and workflows that support critical business processes across both SAP and non-SAP systems.

Availability and Further Exploration

These advancements are now accessible to customers of RunMyJobs SaaS. For more detailed insights or to request a demo, interested parties can visit Redwood Software's official site.

About Redwood Software

With three decades of experience, Redwood Software stands out as a leading orchestration platform, enabling businesses to automate and orchestrate vital processes across complex IT environments, especially in hybrid cloud and emerging AI sectors. Supported by its robust infrastructure and a customer-friendly culture, Redwood empowers organizations to focus on innovation, growth, and future readiness, ensuring that more than 50% of Fortune 50 companies entrust their automation needs to Redwood's capabilities.

For media inquiries, please reach out to Liz Reilly at [email protected].