TRG Expands Field Service Capabilities with Vista Technology Support Acquisition

CLEVELAND, September 16, 2026 — TRG, a global managed services provider, has recently announced its acquisition of Vista Technology Support, a UK and Ireland-based provider specializing in field service technology solutions. This strategic move marks a significant enhancement of TRG's field service and helpdesk capabilities across Europe, further consolidating the services they provide throughout the region. The specific terms of this transaction have not been disclosed.

Vista Technology Support is widely recognized for delivering comprehensive field services and technical support primarily to businesses serving the public in sectors such as retail, hospitality, leisure, and healthcare. Their broad range of services includes installation and deployment, preventive maintenance, repair engineering, incident resolution, helpdesk support, and acquisition of IT equipment. With a workforce exceeding 400 employees, Vista has skilled professionals including field engineers, helpdesk specialists, and project managers ensuring service coverage across the UK and Ireland.

Sean Kennedy, founder and CEO of TRG, expressed his enthusiasm about the acquisition, stating, "Vista is a market leader with a robust service model, deep technical expertise, and long-lasting client relationships. This acquisition enhances our European field service capabilities and strengthens our ability to manage the acquisition, implementation, maintenance, repair, and support of enterprise endpoint devices wherever our clients operate."

The integration into TRG is seen as a remarkable opportunity for Vista's operations. Kevan Mutton, Managing Director of TRG Europe, stated, "Vista is a valuable addition to our business in Europe. The team's extensive field service expertise will broaden our reach in the UK and Ireland and bolster our capacity to serve customers across Europe."

James Pepper, CEO of Vista, highlighted the significance of this transition, citing, "We have built a strong business over three decades, and joining TRG marks an exciting new chapter for us. Our commitment to providing field services and 24/7 support for mission-critical technologies will continue, now with the backing of TRG's global resources and platform."

About Vista Technology Support

Founded in 1995, Vista Technology Support is headquartered in Cardiff, Wales, and caters to customer-oriented businesses in the retail, hospitality, leisure, and healthcare sectors. The company continues to provide installation and deployment services, preventive maintenance, repair engineering, helpdesk support, and IT equipment acquisition throughout the UK and Ireland. For further information, visit www.vistasupport.com.

About TRG

TRG is a global managed services provider that oversees and protects the complete lifecycle of enterprise endpoint devices. The company offers a comprehensive suite of services including sourcing, configuration, deployment, specialized repair, asset management, and integrated cybersecurity solutions. Based in Cleveland, Ohio, TRG operates across North America, Europe, and Latin America. For more information, visit www.trgsolutions.com.

About Gemspring Capital

Gemspring Capital, a private equity firm based in Westport, Connecticut, manages $5.1 billion in assets. The firm provides flexible capital solutions for middle-market companies, collaborating with talented management teams to drive revenue growth, create value, and achieve sustainable competitive advantages. Target companies generate revenues up to $2 billion and span various sectors including aerospace, defense, business services, consumer services, financial and insurance services, healthcare, industrial, software, and technology-based services. For more information, visit www.gemspring.com.