In a significant achievement,
Roots Automation has announced that it has
more than doubled its revenue year-over-year in 2024, marking its fourth consecutive year of triple-digit growth. This impressive increase is notable in a competitive insurance market, driven largely by the acquisition of new customers and the strengthening of existing client relationships. With its innovative AI platform,
InsurGPT, Roots Automation continues to shape the future of the insurance industry by enhancing efficiency and customer satisfaction.
Strong Performance and Milestones
Roots Automation's remarkable growth has been fueled by a series of strategic initiatives and milestones that have significantly elevated its market position. In 2024, the company recorded a
revenue growth exceeding 100% from both new and existing clients within the insurance sector. Their customer base now includes three of the top five property and casualty (P&C) carriers and three of the top ten brokers, as well as the largest third-party administrator (TPA) in the industry.
This growth comes on the heels of a staggering
500% revenue increase over the past three years, showcasing the high demand for Roots Automation’s services. Key factors contributing to this expansion include successful implementations of their AI technologies across claims handling, underwriting, and premium auditing.
Investment and Staffing Expansion
Supporting this momentum, Roots Automation secured
$22 million in Series B funding in September 2024. This round was led by
Harbert Growth Partners, with additional contributions from
MissionOG, Liberty Mutual Strategic Ventures, and
Vestigo Ventures. The investment reflects a robust demand for AI-powered solutions in the insurance sector and will be used to bolster market growth, product development, and organizational capacity.
In alignment with its growing operations, Roots Automation has also seen its team expand, with over
100 new employees joining the company. This doubling of staff not only enhances the company’s expertise in insurance-specific AI but also brings transparency and accountability to its operations. Prominent new additions include
Sunny Chen as Chief Financial Officer and
Deirdre Grubbs as Chief Marketing Officer.
Unmatched Accuracy in Data Processing
Roots Automation has also made strides in improving its operational efficiency, boasting that in 2024 it processed over
250 million unique, non-public insurance documents. This substantial data processing capability has allowed the company to support a wide array of insurance document types while maintaining an accuracy rate exceeding
98% across various applications.
The Future of Insurance with AI
As they move forward, Roots Automation remains committed to its core mission of revolutionizing the insurance industry through innovative AI solutions. The CEO,
Chaz Perera, expressed gratitude towards customers and team members for their contribution to the company’s success. He emphasized that as growth in premium revenues is anticipated to slow, insurance companies must now focus on operational improvements that enrich client experiences.
Roots Automation aims to empower these companies with technologies that not only streamline their processes but also prioritize personalized customer care that can distinguish them in a competitive market.
The future looks bright for Roots Automation as it continues to lead the way in AI advancements for insurance, bringing transformative changes to how insurers operate and interact with policyholders. As they build on their recent achievements, their role in reshaping the insurance landscape will undoubtedly expand, making it a key player in the years to come.
For more information about Roots Automation and their innovative AI solutions, visit their official website at
www.rootsautomation.com.