Collins Aerospace Bags Prestigious Crystal Cabin Award for Innovative galley.ai Solution
Collins Aerospace, a prominent player in the aerospace sector under RTX, has clinched the coveted 2025 Crystal Cabin Award for its praiseworthy galley.ai solution. This award is recognized globally and is presented annually during the Aircraft Interiors Expo in Hamburg, Germany, a key event in the aircraft cabin industry.
Winning in the Cabin Technologies category, the galley.ai system employs advanced artificial intelligence and sensor technologies to optimize onboard services. As one of the revolutionary innovations in aviation, it streamlines various processes, making communication more efficient among crew members and enhancing passenger experiences.
The galley.ai system facilitates improved interaction within the aircraft environment, allowing for smooth communication not just between crew members but also between the crew and passengers. The system generates automated alerts sent to the crew via their electronic flight bags, keeping them updated on the status of onboard services and highlighting any operational issues. Passengers also benefit as they receive real-time service notifications directly to their personal devices, significantly enhancing their flying experience.
According to Sebastien Ramus, the Vice President and General Manager of Interior Products at Collins Aerospace, the galley.ai system was designed to address the prevailing challenges faced by crew members, passengers, and ground teams alike when it comes to onboard services and maintenance scheduling. The integration of this technology contributes to greater operational efficiency and enhances the working environment for crew members, ultimately leading to a more pleasant travel experience for passengers.
Moreover, the galley.ai system does not only yield benefits in communication but also plays a crucial role in monitoring performance within the aircraft's systems. It can interface with smart galley inserts, identifying any irregularities and predicting maintenance requirements before failures occur. This predictive capability is invaluable as it allows for better maintenance scheduling and minimizes aircraft downtime — a critical consideration for airlines aiming to optimize their operations.
In addition to securing the award for the galley.ai system, Collins Aerospace was also recognized as a finalist in the Accessibility category for its Prime wheelchair seating solution. This highlights the company’s commitment to inclusivity and innovation in enhancing the flying experience for all passengers.
Collins Aerospace stands at the forefront of integrated and intelligent solutions in the global aerospace and defense industry. With a dedicated team of approximately 80,000 employees, the business is focused on driving forward-thinking technologies aimed at advancing sustainable aviation, ensuring passenger safety, and enhancing mission effectiveness.
The parent company, RTX, comprises more than 185,000 employees and is devoted to redefining connectivity and protection globally through its pioneering technologies. Among its many achievements, RTX includes notable businesses such as Collins Aerospace, Pratt & Whitney, and Raytheon, all working in tandem to develop cutting-edge technological solutions and manufacturing practices addressing critical challenges faced by worldwide customers. In 2023, RTX reported impressive sales of $69 billion and operates out of Arlington, Virginia.
This recognition of Collins Aerospace marks a significant milestone in the journey towards enhancing the in-flight experience, symbolizing a blend of innovation, dedication, and a commitment to excellence in the aerospace sector.
Winning in the Cabin Technologies category, the galley.ai system employs advanced artificial intelligence and sensor technologies to optimize onboard services. As one of the revolutionary innovations in aviation, it streamlines various processes, making communication more efficient among crew members and enhancing passenger experiences.
The galley.ai system facilitates improved interaction within the aircraft environment, allowing for smooth communication not just between crew members but also between the crew and passengers. The system generates automated alerts sent to the crew via their electronic flight bags, keeping them updated on the status of onboard services and highlighting any operational issues. Passengers also benefit as they receive real-time service notifications directly to their personal devices, significantly enhancing their flying experience.
According to Sebastien Ramus, the Vice President and General Manager of Interior Products at Collins Aerospace, the galley.ai system was designed to address the prevailing challenges faced by crew members, passengers, and ground teams alike when it comes to onboard services and maintenance scheduling. The integration of this technology contributes to greater operational efficiency and enhances the working environment for crew members, ultimately leading to a more pleasant travel experience for passengers.
Moreover, the galley.ai system does not only yield benefits in communication but also plays a crucial role in monitoring performance within the aircraft's systems. It can interface with smart galley inserts, identifying any irregularities and predicting maintenance requirements before failures occur. This predictive capability is invaluable as it allows for better maintenance scheduling and minimizes aircraft downtime — a critical consideration for airlines aiming to optimize their operations.
In addition to securing the award for the galley.ai system, Collins Aerospace was also recognized as a finalist in the Accessibility category for its Prime wheelchair seating solution. This highlights the company’s commitment to inclusivity and innovation in enhancing the flying experience for all passengers.
Collins Aerospace stands at the forefront of integrated and intelligent solutions in the global aerospace and defense industry. With a dedicated team of approximately 80,000 employees, the business is focused on driving forward-thinking technologies aimed at advancing sustainable aviation, ensuring passenger safety, and enhancing mission effectiveness.
The parent company, RTX, comprises more than 185,000 employees and is devoted to redefining connectivity and protection globally through its pioneering technologies. Among its many achievements, RTX includes notable businesses such as Collins Aerospace, Pratt & Whitney, and Raytheon, all working in tandem to develop cutting-edge technological solutions and manufacturing practices addressing critical challenges faced by worldwide customers. In 2023, RTX reported impressive sales of $69 billion and operates out of Arlington, Virginia.
This recognition of Collins Aerospace marks a significant milestone in the journey towards enhancing the in-flight experience, symbolizing a blend of innovation, dedication, and a commitment to excellence in the aerospace sector.
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