#United States #Allentown #Data Security #Identity Protection #Secure Healthcare

SHIM Data Security Incident Alert

Secure Healthcare Information Management, LLC (SHIM), a billing and medical management company providing services to independent physicians and medical facilities in Northeastern Pennsylvania, has recently notified individuals potentially affected by a significant data security breach. This incident has raised concerns regarding the protection of personal and sensitive health information.

Incident Overview

On July 17, 2026, SHIM experienced a disruption in its network, triggering an immediate investigation in collaboration with cybersecurity experts. The findings revealed that unauthorized access to personal information occurred between July 6 and July 16, 2026. Key aspects of the investigation included a thorough review of files to ascertain the scope of affected data.

Scope of Affected Information

The compromised data may include:

• - Names
• - Dates of birth
• - Social Security numbers
• - Driver's license or state ID numbers
• - Medical information
• - Health insurance details

This breach has significant implications for the individuals affected, leading SHIM to take proactive measures to mitigate the risks associated with such incidents.

Response Actions

Upon confirming the breach's details, SHIM took several steps to secure sensitive data and prevent similar occurrences in the future. These actions included:

• - Reporting the incident to the U.S. Health and Human Services Office for Civil Rights
• - Informing consumer reporting agencies
• - Implementing enhanced security measures to protect against future breaches

Notification to Individuals

On October 6, 2026, SHIM sent out notices to individuals whose data may have been compromised, detailing the incident and providing resources for protection. The notice includes:

• - Information pertaining to the security incident
• - Resources to safeguard personal information
• - Enrollment in free identity protection services offered through Cyberscout, a TransUnion company specializing in fraud assistance

Getting Help

To assist affected individuals, SHIM has established a toll-free call center available from 8:00 a.m. to 8:00 p.m. Eastern Time, from Monday to Friday. The call center can be reached at 1-833-516-7420. Affected individuals are encouraged to contact the center to confirm eligibility for identity protection services.

Enrollment Deadlines

It is important to note that all individuals who receive notification letters may qualify for the complimentary identity protection services through Cyberscout. However, those who may not receive a letter must verify their eligibility through the call center. The deadline to enroll in these services is January 4, 2027.

Conclusion

In light of this incident, it is imperative for all affected individuals to stay informed and take necessary precautions to protect their personal information. The steps taken by SHIM highlight the importance of addressing data security vulnerabilities and safeguarding patient information. For more updates and information, rely on direct communications from SHIM and stay vigilant about personal data protection.