Crash Champions Unveils Pay-Over-Time Solutions with Sunbit
In a significant stride towards enhancing customer experience, Crash Champions, a prominent name in the collision repair industry, has introduced a nationwide
Fix Now Pay Later service. This innovative program, powered by financial technology leader Sunbit, aims to empower customers facing unexpected automotive repairs by offering flexible financing options.
Officially launched on May 8, the service is tailored to assist eligible customers by providing access to in-store or online financing, featuring three-month 0% APR options for those approved. This initiative aligns with Crash Champions' commitment to prioritizing a people-first experience, ensuring that customers can access high-quality repairs without the burden of immediate payment.
Ryan Downs, the Chief Strategic Officer at Crash Champions, expressed the company’s dedication to helping individuals during their time of need. He stated,
"We are obsessed with creating a repair experience that embodies our vision. By offering flexible payment options, we empower our customers to access essential repairs that they might otherwise postpone, especially as vehicle complexities increase and repair costs rise."
The integration of Sunbit's technology into Crash Champions' existing repair management system, CCC, allows for a seamless customer experience. This system evaluates eligibility and presents available financing options directly to customers, making the process straightforward and efficient.
Key Features of
Fix Now Pay Later
- - Fast and Simple Application Process: Customers can apply with ease, facing no hidden fees.
- - No Hard Credit Check: This feature ensures that applicants do not experience credit score drops during the approval process.
- - Flexible Monthly Payment Options: Every approved customer is eligible for a 0% interest loan, reinforcing affordability.
- - High Approval Rate: With over 90% of applicants receiving approval, the service stands as a reliable option for customers.
- - Dedicated Support: Both customers and shops have access to tailored support.
Oded Vakrat, Vice President of Platform Partnerships at Sunbit, highlighted the partnership, noting, "Collaborating with Crash Champions enables us to bridge a critical financing gap, thereby improving customer experiences and ensuring they can easily access certified repairs."
Mark Fincher, Vice President of Product Management for CCC, added, "Sunbit is the modern solution for paying over time. The integration into Crash Champions’ system not only enhances customer satisfaction but also boosts business through higher repair orders and increased return visits."*
For customers who might hesitate due to paying for repairs upfront, this new program offers a lifeline. The blend of Sunbit’s advanced financial solutions and Crash Champions’ stellar repair services is expected to set a new standard in the automotive repair industry.
About Crash Champions
Founded in 1999, Crash Champions has emerged as a formidable operator in the collision repair service arena, managing over 650 repair centers across 38 states. As a founder-led enterprise, it holds true to its mission to provide exceptional service while ensuring customer satisfaction. This commitment was honored when Crash Champions was recognized as a Great Place To Work®.
Interested individuals can learn more about Crash Champions and find local repair centers by visiting
www.crashchampions.com.
About Sunbit
Sunbit is committed to crafting financial solutions that alleviate the financial stress many face when managing life’s expenses. Its cutting-edge buy now, pay later (BNPL) technology provides consumers with flexible payment options, transforming how they approach purchases and ensuring repeat engagement.