#USA #Boston #Thought Industries #AI-Powered Learning #Irana Wasti

Thought Industries Welcomes Irana Wasti as CEO

Thought Industries, a prominent player in the customer learning and engagement space, has made a significant announcement with the appointment of Irana Wasti as its new Chief Executive Officer (CEO). This transition not only marks a pivotal moment for the company but also aligns with its ambitious mission to redefine how businesses engage with their customers through cutting-edge technology.

A New Leadership Era

Taking over from Robin Wadsworth, who has been instrumental in guiding Thought Industries through a transformative phase, Wasti steps into her new role at an exciting juncture. Robin Wadsworth will remain involved as a strategic advisor, ensuring a seamless transition and continued focus on the company’s growth trajectory.

In her first statement, Wasti expressed her enthusiasm about joining Thought Industries, stating, “The opportunity ahead of us is extraordinary—empowering businesses to anticipate and serve their customers better, creating real, measurable value and lasting impact.” She emphasized the importance of leveraging AI to build a robust platform that integrates customer feedback, learning, and personalized engagement, aiming to provide unparalleled growth opportunities for businesses.

Irana Wasti's Impressive Background

With over 20 years of experience in driving growth and innovation across various sectors, Wasti arrives at Thought Industries equipped with extensive knowledge and leadership capabilities. In her most recent role as Chief Product Officer at BILL, she was central to the development of an integrated financial operations platform, propelling the company towards generating $1 billion in annual revenue. Wasti's tenure as President of GoDaddy EMEA saw her lead the company's expansion into Europe, the Middle East, and Africa—a testament to her strategic vision and execution skills.

Transforming Customer Engagement

Thought Industries remains dedicated to its goal of revolutionizing customer learning. Under Wasti's leadership, the company is expected to significantly enhance its AI-driven initiatives aimed at enriching customer experiences. By aligning learning with engagement strategies, Thought Industries plans to reduce friction in customer interactions and transform them into measurable value.

Chris Murphy, Chairman of the Board, articulated his confidence in Wasti’s leadership capabilities, describing her as the ideal fit for guiding Thought Industries into this next chapter. He noted her history of building innovative products and her commitment to inclusive leadership as essential qualities that will drive the company forward.

Conclusion

As Thought Industries embarks on this new journey under Irana Wasti's leadership, the potential for transforming customer learning and engagement is vast. With an emphasis on continuous innovation and strategic foresight, the company aims to strengthen its position in the market while ensuring customers experience unprecedented growth and success. For more information about Thought Industries and their initiatives, visit www.thoughtindustries.com.