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Major Upgrade to WisTalk: The Multi-Turn Functionality

Panasonic Solution Technologies, a subsidiary of Panasonic Corporation, has recently unveiled an upgraded version of its AI chatbot WisTalk. Set to launch in December 2025, this version incorporates a multi-turn feature that enables the chatbot to engage in more natural and fluid conversations. This new capability allows users to ask follow-up questions without needing to reiterate previous inquiries, streamlining the process of obtaining answers.

What is WisTalk?

WisTalk is an AI-driven chatbot designed to handle internal inquiries within organizations, providing automated responses based on knowledge and documents from various departments. It employs a unique OCR-enabled Retrieval-Augmented Generation (RAG) technique, making it particularly adept at searching through technical documents rich in charts and diagrams. This level of functionality makes it an invaluable tool for corporate-specific knowledge sharing, especially in quality assurance departments.

The Multi-Turn Feature Explained

The newly introduced multi-turn functionality allows WisTalk to remember prior questions and answers in a conversation. By utilizing a continuous flow of dialogue, the AI can maintain context and provide more accurate responses. Users will no longer have to restate their queries with each interaction, making conversations more intuitive and less cumbersome.

Example of Multi-Turn Use Case 1

In scenarios where multiple questions arise from the same subject, users can omit repeating previously mentioned phrases. This means that users can engage with WisTalk organically, focusing on the conversation rather than on the precision of their input.

Example of Multi-Turn Use Case 2

For those looking to dive deeper into specific topics, WisTalk facilitates this by allowing follow-up questions to responses. The AI's ability to narrow down the focus within the context of a discussion makes it easier to arrive at the desired information.

The Purpose of WisTalk

WisTalk serves as a digital assistant in organizations, automatically addressing internal queries. Through a combination of Q&A search AI and generative AI, the chatbot effectively supports knowledge sharing and management within companies. The dual approach provides users with comprehensive answers while enhancing the efficiency of information retrieval.

More About WisTalk

For detailed insights into the capabilities of WisTalk, visit Panasonic's official page. There, users can learn about the various functionalities that make WisTalk a powerhouse of corporate communication and information sharing.

Contact Panasonic Solution Technologies

For further information, Panasonic Solution Technologies offers a wealth of resources on their corporate site. With the goal of liberating human potential through integration of on-site insights and digital tools, they continuously strive to enhance operational efficiency. Reach out via their contact form for inquiries.

By adopting WisTalk with its latest features, organizations can expect to elevate their internal communication strategies, paving the way for innovative problem-solving and knowledge sharing across departments.