#Japan #Tokyo #Email Security #Hitachi Solutions #Outlook Features

Introduction to Hitachi Solutions' New Service

Hitachi Solutions, based in Shinagawa, Tokyo, has officially launched its new service, the "Katsubun Email Misdelivery Prevention Add-in Service," starting from August 5. This service represents a significant improvement in measures designed to prevent mistakes made while sending emails, which often lead to data breaches within companies.

In today's digital age, sending emails incorrectly can result in serious consequences for organizations. Human errors, such as wrong recipient selection or mistakenly attached files, continue to occur and contribute to information leaks. To counteract this, the new service enforces mandatory checks of recipient addresses, content, and attachments before emails can be sent. By encouraging users to double-check, it aims to effectively mitigate the risk of misdelivery.

This add-in is compatible with Microsoft 365 environments, covering both the new and traditional versions of Outlook. Importantly, companies can implement this service without changing their existing email servers or delivery pathways.

Features of the Katsubun Email Misdelivery Prevention Add-in Service

The service offers several key features aimed at bolstering email security:
1. Mandatory Confirmations: The service requires users to verify recipient addresses, email content, and attachments before sending, employing warning notifications and restrictions on sending to reduce misdelivery risks.
2. Easy Integration: Organizations can deploy this service without altering their current email server setups. The add-in's compatibility with Microsoft 365 ensures ongoing functionality even during transitional periods.
3. Combined Services for Enhanced Security: When used in conjunction with the "Katsubun Email Gateway Cloud Service," the add-in utilizes cloud storage for emails prior to dispatch, allowing both users and supervisors to verify emails safely before sending, thus preventing mistakes.

The Importance of Email Misdelivery Prevention

Email misdeliveries are a leading cause of information leaks in businesses. According to research from Tokyo Shoko Research, over 20% of incidents involving personal data leaks stem from errors in email display or transmission. These persistent human errors highlight the need for effective countermeasures beyond simple training and alerts to minimize recurrences.

With the widespread adoption of Microsoft 365 and the recent migration to new Outlook versions, there has also been a growing demand for new countermeasures that can adapt to changing environments. Hitachi Solutions has historically provided various security measures through its existing "Katsubun Email Gateway Cloud Service," which includes functionalities designed to prevent misdelivery and securely receive high-risk PPAP emails. The emergence of the Katsubun Email Misdelivery Prevention Add-in Service enhances these preventive measures even further, supporting both user diligence and systemic safeguards.

Future Prospects

Looking ahead, Hitachi Solutions plans to advance its email security framework, incorporating AI technologies to improve risk detection and decision-making support. This ongoing development reflects the company’s commitment to strengthening email security and enhancing the overall security measures of businesses.

Furthermore, the service aims to increase the effective use of information and security measures through the ongoing Kotsubun series, enhancing the value provided to customers.

For more detailed information about the Katsubun Email Misdelivery Prevention Add-in Service, check their official website:

• - Katsubun Email Misdelivery Prevention
• - Katsubun Email Gateway Cloud Service
• - Information regarding ISMS certification for the Katsubun Email Gateway Cloud Service can also be found online.

Conclusion

Hitachi Solutions is dedicated to providing advanced digital solutions that empower organizations to manage their information securely. By continually innovating its offerings and addressing the dynamic needs of email security, it supports businesses in achieving sustainable growth and operational excellence in today's digital environment.