#Japan #Awards #Tokyo #Customer Satisfaction #School IE

School IE Achieves Remarkable Recognition for Customer Satisfaction

In a significant milestone for educational services, School IE, operated by the Yakuswitch Group, was awarded three prestigious customer satisfaction rankings by Oricon for the year 2024. This achievement marks the seventh consecutive year that School IE has been recognized with top honors, reinforcing its commitment to quality education and parental trust.

The notable ranks awarded to School IE include:

• - 1st Place in Individual Tutoring for Elementary Students in the Kinki Region
• - 1st Place in High School Entrance Exam Tutoring in the Tokai Region
• - 1st Place in High School Entrance Exam Tutoring in the Kita-Kanto Region

The awards were presented during the 2025 Oricon Customer Satisfaction Awards Ceremony, where representatives from the Yakuswitch Group, including senior executives and school leaders from various regions, received their trophies from Tohru Koike, president of Oricon Inc.

The Oricon Customer Satisfaction Rankings have been conducted by Oricon ME since 2006 and are based on consumer feedback. With a focus on “making satisfaction quantifiable,” this ranking methodology evaluates service quality across industries based on user experiences, providing a reliable comparison tool for brands.

Annually, the Oricon Customer Satisfaction Awards celebrate companies achieving highest satisfaction rates, with over 100 firms participating in 2025’s event. The rankings rely on generally applicable evaluation criteria, including service quality, value-for-money, staff communication, and ease of use. This structure allows companies to remain adaptable to changing times while maintaining consumer trust and satisfaction.

At the recent awards ceremony, the representatives from Yakuswitch shared heartfelt messages:

Insights from Award Recipients

Naoki Otsuka, Senior Executive Officer (Elementary School Category)

_“We are profoundly grateful to our wide-ranging clientele for their support. Our committed staff continuously strives to nurture each student’s talents, leading to not only high customer satisfaction but also significant growth in our students. At School IE, we are dedicated to enhancing students’ academic skills and contributing to their happiness.”_

Naoto Mizutani, Owner (High School Entrance Exam Category, Tokai)

_“I encourage everyone connected with IE to have dreams and to pursue them relentlessly. The key to receiving the top position in the Tokai region for four consecutive years lies in our ability to inspire our students. When they are reminded not to abandon their dreams, their motivation rises significantly.”_

Shinichiro Shin, Owner (High School Entrance Exam Category, Kita-Kanto)

_“We sincerely appreciate being honored as the top provider in Kita-Kanto for three consecutive years. This reflects the trust placed in us by students and parents alike. Our commitment to personalized education plans allows us to effectively cater to each student's unique goals.”_

Looking Forward

School IE aims to maintain this momentum by enhancing its personalized tutoring approaches. By focusing on individual learning plans, the organization will continue to improve student outcomes and satisfaction.

Additionally, the group emphasizes the importance of keeping parents informed about their children’s academic progress through regular updates and reports, thus solidifying their role as a supportive partner in education. Current offerings include free trial classes and information requests to promote accessibility to quality education.

For inquiries about trial classes and more:

• - Contact: 0120-869-104 (10:00 AM - 9:00 PM, excluding holidays)

About School IE

With over 1,200 centers across Japan, School IE provides tailored tutoring plans informed by proprietary student assessments on personality and academic levels. The aim is to nurture each student's enthusiasm and potential, which leads to improved performance in school and greater opportunities for their futures.

For more details, visit the official website: School IE

About Yakuswitch Group

The Yakuswitch Group encompasses various educational brands. Focused on fulfilling the diverse needs of students, the group operates more than 2,300 centers, supporting over 130,000 children in pursuing their educational goals. With commitments to innovation in educational services, the firm aims at uniting media and education to enhance learning experiences.

To learn more about becoming a franchise partner with Yakuswitch Group, visit: Franchise Opportunities