#United States #Cambridge #Gartner #Akamai Technologies #Cloud WAAP

Akamai Achieves Customers' Choice Recognition for Sixth Consecutive Year

Akamai Technologies, the recognized leader in cybersecurity and cloud solutions, has proudly announced that its Akamai App & API Protector has been named a Customers' Choice in the 2025 Gartner® Peer Insights™ "Voice of the Customer" report for Cloud Web Application and API Protection (WAAP) for the sixth consecutive year. This extraordinary achievement is backed by a remarkable 99% customer willingness to recommend rating, based on 133 verified reviews as of July 2025.

The Gartner Peer Insights report aims to provide a comprehensive view of the marketplace through feedback from verified users, making it an invaluable tool for IT decision-makers as they navigate their security options. Akamai's consistent recognition as a Customers' Choice speaks volumes about the trust and satisfaction of its clientele.

Rupesh Chokshi, Akamai's Senior Vice President and General Manager of Application Security, shared his perspective, stating, "Our goal is simple — to protect our customers' most critical applications and APIs wherever they conduct business." He added that being recognized as a Customers' Choice is not just an accolade but a true testament to the confidence users place in Akamai's offerings.

Akamai’s App & API Protector stands out in the WAAP category by providing a robust security framework that safeguards web applications and APIs from various threats, regardless of their hosting environment. This benchmark in cybersecurity solutions has proven essential as companies increasingly rely on digital services.

In addition to Akamai’s impressive ratings, the company has received glowing feedback from its users. Here are some insights from clients across different sectors:

• - A Head of Technology at a major media firm lauded the product's reliability, stating, "Great product, reliable, stable, and performant. Additionally, it has brilliant tech support."
• - A Technical Program Manager in retail emphasized their satisfaction with the service, saying, "Excellent support, timely responses, and expert advice from the team."
• - An IT Security & Risk Management Associate at an insurance company claimed, "Best in the industry. The UI is easy to navigate and provides options for customization as required."
• - An IT Manager in retail mentioned, "Akamai has been an excellent partner. They are very attentive when issues arise and are quick to answer questions."
• - An IT Director in media remarked, "A true market leader in what they do. Their post-sale customer service is second to none."
• - Lastly, a Procurement Director in the media industry noted, "Akamai has consistently delivered exceptional performance over the last 15 years, both in terms of service and quality."

Gartner rebranded the report from 'Voice of the Customer for Web Application Firewalls' in 2020-21 to 'Voice of the Customer for Cloud Web Application and API Protection' beginning in 2022. This shift signifies the evolving landscape of cybersecurity, making Akamai's recognition even more significant.

In conclusion, Akamai Technologies continues to demonstrate its commitment to excellence in cybersecurity solutions through consistent recognition and positive customer feedback. As organizations increasingly turn to cloud services, Akamai stands as a trusted partner to deliver security and reliability in a dynamically changing digital environment. To learn more about Akamai and its full range of solutions, visit akamai.com or follow them on social media for the latest updates.