#United States #Irving #Grace Hill #KingsleySurveys #Zark Parking Solutions

Grace Hill Launches KingsleySurveys Partner Program

On April 22, 2025, Grace Hill, a key player in technology-driven performance solutions for the real estate sector, proudly announced the initiation of its brand new KingsleySurveys Partner Program. This program aims to utilize the cutting-edge analytics provided by KingsleySurveys to enable property managers in both multifamily and commercial real estate (CRE) to effectively respond to tenant feedback with tailored solutions.

Recent data from KingsleySurveys, gathered from over 7 million residents across more than 2.2 billion square feet of real estate, underscores the pressing need for improvement in daily living experiences. The insights revealed some alarming statistics regarding resident satisfaction:

• - 20% of residents are unhappy with parking solutions in their communities.
• - 25% assess the controlled access to their apartments as below average.
• - Over 15% reported dissatisfaction with package delivery services.
• - The most requested office amenity? Enhanced food delivery options.

Through the KingsleySurveys Partner Program, these critical insights become actionable, directly connecting Grace Hill clients to pre-approved service providers based on survey data. Among the pioneering partners in this program are Zark Parking Solutions, Gatewise, Fetch, and Minnow, each dedicated to enhancing various aspects of the real estate experience.

As a key partner, Zark Parking Solutions is focused on improving flexible parking and amenity management within multifamily communities. They aim to boost resident satisfaction while simplifying management processes and increasing ancillary income opportunities. With Zark's platform, residents can easily reserve both short- and long-term parking, as well as storage units, greatly optimizing space usage and thus revenue for property managers.

Todd Katler, CEO of Zark, stated, "Our philosophy has always revolved around understanding and addressing the frictions faced by our customers' customers—the residents. The data reveals that parking has consistently been a challenging aspect in multifamily communities. By alleviating these pain points, we not only enhance resident satisfaction but also capitalize on potential revenues that might otherwise be overlooked."

In addition to Zark, other distinguished founding partners include:

• - Gatewise, which provides a modern access control platform that permits residents to utilize smartphones for easy entry into gates and doors.
• - Fetch, a package delivery management solution that ensures secure and scheduled deliveries as well as storage options for residents in multifamily settings.
• - Minnow, which specializes in food delivery management for various sectors, including offices and multifamily residential buildings, aiming to eliminate delivery-related miscommunications and enhance overall service quality.

The KingsleySurveys Partner Program also offers significant benefits for both premier and executive partners. This includes increased visibility facilitated by survey presentations and promotional efforts from Grace Hill, ensuring a wider reach and engagement.

Grace Hill's CEO, Kendall Pretzer, emphasized the importance of this initiative by stating, "We are thrilled to welcome our founding partners into the KingsleySurveys Partner Program. This collaboration not only elevates the visibility and impact of these innovative companies but also delivers immense value to our clients. With clearer insights into resident and tenant preferences, we are enhancing the way multifamily and commercial operators enhance property performance. We eagerly anticipate the collective advancements this partnership will bring."

With a rich history in providing technology-driven solutions, Grace Hill is committed to assisting real estate property owners and operators to not only boost property performance but also mitigate operational risks and enhance their talent pipeline. They offer a suite of solutions that encompasses everything from training and assessments to comprehensive surveys and insightful benchmarking. Over 500,000 real estate professionals across more than 2,300 companies rely on Grace Hill’s solutions to strive for excellence in their operations.

For more information about the KingsleySurveys Partner Program and the comprehensive offerings presented by Grace Hill, you can visit GraceHill.com.