TELUS Reports Impressive Q1 2025 Results with Record Growth in Customer Base

TELUS Reports Impressive Q1 2025 Results with Record Growth in Customer Base



TELUS Corporation recently announced its operational and financial results for the first quarter of 2025, showcasing unprecedented growth in both mobile and fixed customers. The company reported a remarkable total customer increase of 218,000, up by 9,000 compared to the same period last year, marking its strongest first quarter ever.

Customer Growth Driven by Demand for Bundled Services


The surge in additions is primarily driven by heightened demand for TELUS's superior bundled services, leveraging its advanced broadband networks. This demand has translated into strong growth within TELUS Technology Solutions (TTech) and the newly introduced TELUS Health segment. In particular, TELUS Health saw revenue and Adjusted EBITDA growth of 12% and 30%, respectively, fueled by strategic investments and product enhancements that have broadened their market reach.

The first quarter also noted strong mobile phone and connected device additions, with 168,000 new mobile phone customers and 50,000 new fixed customers joining the TELUS family. This performance is indicative of TELUS's competitive edge in offering robust service bundles that cater to a diverse range of consumer needs.

Financial Overview


TELUS's consolidated operating revenues for Q1 2025 were reported at $5.1 billion, representing a 3% increase over the previous year. The company's disciplined approach to operational efficiency resulted in a 22% rise in consolidated free cash flow, complemented by a 13% increase in cash from operations.

Reflecting the strong financial performance, TELUS also announced a quarterly dividend increase to $0.4163, which marks a 7% hike from the previous year. This dividend increase is part of TELUS's long-term strategy, targeting an annual growth rate of 3 to 8% from 2026 through 2028.

Strategic Investments and Future Outlook


The management at TELUS, led by President and CEO Darren Entwistle, emphasized that the company's success is underpinned by its unwavering commitment to operational excellence. TELUS plans to capitalize on its momentum throughout 2025, reaffirming its financial targets for the year which include TTech Operating Revenues and Adjusted EBITDA growth of 2 to 4% and 3 to 5%, respectively.

Entwistle noted, "Our team's unwavering commitment to operational excellence and cost efficiency has empowered TELUS to deliver another quarter of industry-leading customer growth and strong financial performance. This growth highlights the strength of our bundled product offerings across Mobile and Home, powered by our leading PureFibre and wireless broadband networks." The company's capital expenditures for the year are projected at around $2.5 billion, an approach that aims to sustain growth while effectively managing costs.

Strengthened Position in the Health Sector


TELUS Health has become a pivotal segment for the company, recently acquiring Workplace Options, a leading global provider of employee wellbeing solutions. This acquisition is expected to enhance TELUS's comprehensive suite of health and wellbeing solutions, reaching over 76.5 million lives globally. The synergy materialized through LifeWorks has already produced $376 million in annualized savings, showcasing the effectiveness of TELUS's strategy in capitalizing on health sector opportunities.

Commitment to Social Responsibility


Furthermore, the company maintains a strong commitment to giving back to the communities it serves, celebrating its 20th annual TELUS Days of Giving. Over the years, TELUS has contributed over 2.4 million volunteer days to communities worldwide, reflecting its belief in social capitalism.

In conclusion, TELUS has positioned itself as a formidable player in the telecommunications landscape by not only achieving impressive growth in its customer base but also enhancing its service offerings in the health sector while maintaining a strong commitment to social and community responsibility. As the company looks ahead to the rest of 2025, the anticipation of continued growth and commitment to shareholder value remains paramount.

Topics Telecommunications)

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