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Ontinue Reveals Insights from Gartner's 2025 Market Guide

On October 13, 2025, Ontinue, a prominent provider of AI-driven managed extended detection and response (MXDR) solutions, made headlines by releasing key findings from the Gartner 2025 Market Guide for Managed Detection and Response. The company, which recently secured the title of Microsoft Security Services Innovator of the Year for 2023, emphasizes how customer expectations and service paradigms are shifting in the rapidly evolving landscape of managed detection and response (MDR).

The Growing Landscape of MDR Services

According to Gartner’s report, the demand for MDR services continues to flourish as a well-established sector providing essential detection and response capabilities for enterprises. Notably, end-user investments in this domain are projected to grow at a global rate of 9.6%, surpassing other managed security services. Regions like Asia/Pacific are expected to see even more remarkable growth, with forecasts suggesting a compound annual growth rate (CAGR) of 19%.

As the industry evolves, the report underscores that AI-driven automation is transforming how MDR providers manage threats. To maintain trust and transparency while adopting these technologies, providers are encouraged to create pathways for self-service. Ontinue asserts its commitment to this vision through its innovative MXDR platform, which is designed to complement human expertise rather than replace it. By automating routine investigative tasks, providing real-time insights, and integrating signals from various environments, Ontinue is empowering security analysts to concentrate on the most critical aspects of their roles, such as assessing intent, validating impacts, and facilitating informed decision-making for clients.

The Importance of Human Expertise

Geoff Haydon, CEO of Ontinue, stated, "Cybersecurity transcends mere protection; it's about gaining a strategic business advantage." He posited that as organizations grow, they seek partners who can not only identify threats but also enhance their operational confidence, accelerate decision-making, and achieve robust business results. Haydon contends that the findings in Gartner's report affirm Ontinue's mission to integrate 24/7 human expertise with advanced AI technology to reduce vulnerabilities, foster trust, and build resilience.

Enhancing Cybersecurity with Research and Insights

Ontinue furthering the insights from Gartner’s analysis is its own Threat Intelligence Report for the first half of 2025, which reveals an alarming 24% year-over-year increase in identity-linked intrusions. This research highlights that supply chain vulnerabilities are among the top concerns for many industries. With this understanding, Ontinue's Advanced Threat Operations (ATO) team continuously leverages real-world threat intelligence to refine its service delivery, aiding clients in preemptively identifying, analyzing, and mitigating threats before they impact business operations.

Conclusion

For those interested in a deeper understanding of the evolving landscape of managed detection and response, Ontinue encourages readers to download the Gartner 2025 Market Guide for Managed Detection and Response. This guide offers valuable insights into why Ontinue has been recognized as a leader in the space.

With a uniquely tailored approach, combining AI capabilities with human intelligence, Ontinue is redefining support frameworks for cybersecurity. The synergy between human analysts and AI constitutes the essence of Ontinue’s strategy to remain at the forefront of an ever-changing threat landscape, ensuring that organizations are equipped not just to respond but to thrive.