#United States #Las Vegas #MCG Health #Norton Healthcare #AI Utilization Review

MCG and Norton Healthcare to Unveil AI-Driven Utilization Review Insights at CMSA 2026

In an exciting development within the healthcare field, MCG Health, part of the Hearst Health network, is set to bolster discussions on the integration of artificial intelligence (AI) in utilization management at the upcoming CMSA Annual Conference and Expo in Las Vegas, taking place from June 16 to 19, 2026. Featured prominently will be Marivie Lanter, MCG's Director of Product Management for Provider Population Health Solutions, alongside Stacie Tucker, System Director for Authorization Management at Norton Healthcare.

The Breakfast Symposium

On June 18, during a dedicated breakfast symposium titled "AI-Enabled Utilization Review Lessons from Norton Healthcare," the speakers will delve deep into how a nine-hospital health system employs AI to enhance the efficiency of utilization reviews. Their discussion aims to shed light on how AI can assist in making well-informed level-of-care decisions, with a focus on practical methods to apply AI while upholding clinical rigor and human oversight.

Stacie Tucker emphasizes, "AI-enabled utilization review marks a significant modernization in the hospital revenue cycle, transforming teams from reactive to proactive work. This transition enables faster and more accurate reviews, ultimately improving both staff satisfaction and patient outcomes."

Attendees can expect to learn about the essential criteria for assessing AI solutions in this domain, along with insights into how AI contributes to improving reviewer performance, payer relationships, and documentation quality. With AI, Norton Healthcare has reportedly reduced review times to under three minutes, a testament to its effectiveness.

Marivie Lanter expresses enthusiasm for the collaboration with Norton: "I look forward to sharing how AI is significantly enhancing workflows in utilization management. We'll focus on tangible results driven by real-world applications, as opposed to merely theoretical capabilities."

The Role of AI in Healthcare

AI's role in healthcare has garnered increasing attention, with many organizations looking to capitalize on its potential to streamline operations. MCG Health stands at the forefront of this movement, combining evidence-based guidelines with advanced analytics to provide accurate and efficient clinical guidance. Their solutions are trusted by numerous health plans, hospitals, and government agencies seeking to improve health outcomes while managing costs effectively.

Tucker's perspective reinforces this vision: "By employing MCG's assistive AI, our organization has been able to reduce denials, optimize the use of clinical staff time, and focus on the most complex cases where human insight is paramount."

The CMSA Annual Conference serves as a pivotal gathering for case managers and healthcare professionals nationwide, offering a platform for exchanging insights and shaping the future of case management practices. The event is expected to draw significant interest, with industry leaders eager to explore the intersection of technology and healthcare delivery.

About MCG Health

MCG Health, a key player within the Hearst Health network, is dedicated to providing reliable clinical guidance in the healthcare sector. The mission of MCG revolves around integrating evidence-based guidelines and AI to facilitate informed clinical decisions, thereby improving patient care while controlling costs. For more details, visit www.mcg.com.

The Path Forward

As AI continues to evolve and find its footing in various healthcare systems, both MCG Health and Norton Healthcare are at the forefront of ensuring that technology complements clinical expertise, resulting in better patient outcomes and enhanced operational efficiencies. The insights presented at CMSA 2026 are poised to contribute significantly to the future of utilization management and overall healthcare delivery, setting a benchmark for other organizations to follow.