#None #AI Innovation #Whale Cloud #OSS/BSS

Whale Cloud's Prestigious Recognition by Frost & Sullivan

Whale Cloud, a prominent tech company specializing in AI-driven solutions, has garnered significant accolades from Frost & Sullivan, being awarded the 2025 Asia-Pacific Technology Innovation Leadership recognition. This honor underscores Whale Cloud’s unparalleled contributions to the AI-enabled OSS/BSS landscape, elevating customer experience and fostering digital transformation across the industry.

Frost & Sullivan's recognition is a testament to Whale Cloud's enduring commitment to innovation and excellence, specifically in its strategic execution, market impact, and customer service. As digital transformation becomes increasingly crucial for communication service providers (CSPs), Whale Cloud has successfully positioned itself as a leader in utilizing artificial intelligence to enhance OSS and BSS solutions.

Key Highlights of the Recognition

The Frost & Sullivan evaluation process is highly rigorous, assessing candidates based on two main dimensions: business impact and strategic technology leverage. Whale Cloud excelled in both areas, demonstrating a remarkable ability to push for strategic alignment with current market demands while executing initiatives efficiently at scale.

Mei Lee Quah, Senior Director of ICT Research at Frost & Sullivan, emphasized that Whale Cloud is well-positioned for sustained growth over the next few years. The strategic importance of WhaleDI AI, the company's flagship AI orchestration tool, is expected to revolutionize mobile services and expand into various vertical industries, adding further value to their proposition.

Pioneering AI for Industry Transformation

Founded in 2003, Whale Cloud, formerly known as ZTEsoft, has progressively developed its big data and AI competencies over the years. Its strategic vision revolves around fostering partnerships within the ecosystem and ensuring customer success by delivering comprehensive digital transformation solutions. Whale Cloud now operates in over 80 countries, offering advanced OSS/BSS, cloud computing, and AI-integrated solutions to various sectors, including telecommunications and finance.

The innovative WhaleDI AI platform stands out for its focus on automation, personalization, and operational intelligence, making it a vital tool for businesses struggling with data fragmentation and inefficiencies. This platform’s integration into Whale Cloud’s core offerings, such as the ZSmart Digital OSS/BSS suite, allows for enhanced customer journeys and greater real-time insights.

Commitment to Continuous Improvement

Steven Cho, Chief Marketing Officer of Whale Cloud International, stated that this recognition reflects the company's long-term dedication to AI-driven innovation across telecom operations. By embedding advanced intelligence into its solutions, Whale Cloud aims to simplify complexities for CSPs, enhancing their agility and speed of digital transformation. The acknowledgment of their efforts showcases Whale Cloud’s commitment not just to technological advancement but also to customer experience and satisfaction.

The ZSmart Digital OSS/BSS suite boasts modular deployment capabilities, driving operational efficiency and reducing overall costs for CSPs. Complementary services like Digital Marketing Cloud (DMC) and Intelligent Network Service Operation Center (iNOC) further enhance the AI-driven capabilities available to clients, extending beyond traditional services to improve customer engagement and operational processes.

Future Outlook

With Frost & Sullivan acknowledging Whale Cloud for its outstanding efforts in technology innovation and competitive strategy, the future appears promising. As the company continues to forge strong partnerships with major industry players like Alibaba Cloud and ZTE, it's set to accelerate its digital transformation offerings throughout emerging markets in Asia-Pacific, Africa, and Latin America.

The accolade by Frost & Sullivan highlights Whale Cloud as a beacon of innovation in the telecommunications sector, paving the way for future advancements and setting high standards for excellence in the industry. With technological boundaries being pushed further every day, Whale Cloud remains at the forefront of this evolution, continuously striving to transform its customers' digital journeys.