#Japan #Higashi-Osaka #iCracked #smartphone repair

iCracked Store Set to Launch in Higashi-Osaka

The highly anticipated iCracked Store will make its debut in Higashi-Osaka on April 21, 2025. Operated by iCracked Japan Co., Ltd., a leader in smartphone repair services, the new store will be nestled in the bustling Ion Town shopping center. This grand opening promises to enhance the local community’s access to quality phone repairs for both iPhones and Android devices.

About iCracked

Founded in Silicon Valley in 2010, iCracked has established itself as a premier provider of smartphone repair services. In Japan, iCracked Japan operates over 100 stores nationwide, delivering expert repair solutions while adhering to the highest standards of quality. The company uniquely utilizes genuine parts and follows manufacturer-recommended protocols, distinguishing itself as the only domestic provider committed to maintaining these standards for Android repairs.

One of iCracked’s core missions is to assure customers with reliable services. Recognition of the sensitive data stored on smartphones, including photos, social media accounts, and credit card information, has led to increased customer concerns regarding device safety during repairs. To combat these anxieties, iCracked implements an open repair process; all repairs are conducted in view of the customer, alongside a collaborative performance check, eliminating the need to provide lock codes.

Cutting-Edge Repair Facilities

Taking their commitment to customer satisfaction a step further, iCracked Store is the only local repair provider equipped with waterproof testing machines across all locations. Many customers worry that repairs may compromise their device's waterproof capabilities. At iCracked, reliable pre-and post-repair waterproof testing is conducted, ensuring no decline in performance occurs after repairs. Moreover, if repairs do result in decreased waterproof ratings, a compensation system that offers discounts on repair costs is in place to uphold trust and accountability.

The focus remains on transparency. Regardless of whether the waterproof performance improves, remains unchanged, or deteriorates, customers will be thoroughly informed to enhance their understanding of the phone's condition—boosting their overall confidence in the service.

Convenient Location

The new iCracked Store in Higashi-Osaka is easily accessible by public transportation. It is located on the first floor of Ion Town Higashi-Osaka, just a short walk from the Kanou bus stop, served by routes connecting JR Sumerodō and Kintetsu Yao-Ekimae stations. Additionally, the store offers parking facilities, allowing customers to visit with ease—enjoying up to two hours free after entry.

Service Offerings

At the iCracked Store, a variety of repair services will be available, including but not limited to:

• - Google Pixel repairs (all models sold in Japan)
• - SHARP AQUOS repairs (select models available for SoftBank and SIM-free versions)
• - Motorola repairs (select SoftBank and SIM-free models)
• - Xiaomi smartphone repairs (SoftBank released models)
• - FCNT smartphone repairs (SoftBank released models)
• - iPhone repairs
• - iTech support: smartphone setup, data migration, etc.
• - Screen protector sales with installation services
• - Glass coating services
• - Waterproof testing services, including quick tests that take just one minute

Store Information

Address: 1-6-30 Higashi-Kōike-cho, Higashi-Osaka, Osaka 578-0973, Japan
Phone: 072-973-8090
Operating Hours: 11:00 AM - 8:00 PM (Last appointment at 7:00 PM)
Closed: Open year-round (excluding certain holidays)

For more information on iCracked, visit their official website. You can also find their locations here.