#Japan #Tokyo #AI Recommendations #UGC #LANY

Unlocking the Power of Customer Reviews in the AI Age

In today's fast-evolving digital landscape, leveraging customer feedback has never been more crucial. With the rapid rise of AI technologies like ChatGPT and Gemini, users are increasingly turning to these tools for comparison and evaluation of products and services. As this trend gains momentum, traditional methods of Search Engine Optimization (SEO) and pay-per-click advertising are becoming less effective in capturing customer attention.

In this context, the significance of presenting customer feedback—such as reviews and User-Generated Content (UGC)—in a manner that is easily comprehensible and accessible to AI systems is critical. The ability of AI to generate responses relies heavily on trustworthy sources; therefore, how well companies can present customer testimonials, case studies, and reviews will distinguish those recommended by AI from those who are not.

This free webinar is co-hosted by LANY Inc., a digital marketing support company based in Shibuya, Tokyo, known for its expertise in strategic design (LLMO), and Commune Inc., which specializes in gathering and utilizing UGC. Together, they aim to equip participants with actionable strategies to gather and leverage customer feedback and turn it into AI-driven recommendations.

Who Should Attend?

This webinar is perfect for:

• - Those who have found their competitors being favored by AI during searches.
• - Marketers struggling to leverage feedback but need guidance on effective implementations.
• - Businesses curious about LLMO but unsure where to start.
• - SEO professionals considering how to adapt to the AI-driven search landscape.
• - Community managers or customer success representatives seeking effective VoC (Voice of Customer) applications.

Webinar Schedule

Date: August 5, 2026
Time: 13:00 - 14:00 JST

Webinar Breakdown:

• - Opening Remarks
• - Part 1: LANY Inc. - Strategies to Transform Customer Reviews into AI Recommendations
• - Part 2: Commune Inc. - Effective Methods to Gather and Utilize UGC in the AI Era
• - Q&A Session

How to Register

To sign up, please fill out the registration form linked below:
Registration Form

Participation Fee: Free
Capacity: 500 participants

Participation Steps:

1. Fill out the necessary information in the registration form.
2. If we exceed capacity, participants will be selected via a lottery, and confirmation will be sent by noon the day before the event.
3. Participants will receive an email with access details and the participation URL.
4. On the day of the event, click the provided URL to participate.

Important Notes:

• - Recording of the webinar is prohibited.
• - Participation from competitors in the same industry is restricted.

About LANY Inc.

LANY serves as a growth partner committed to sustainable business development. They provide multifaceted support in digital marketing, including cutting-edge strategies in SEO, LLMO (AI search optimization), content marketing, and online advertising management. They don't just offer formal consultancy but deeply engage with clients, supporting strategic planning, execution, and ongoing improvements holistically.

For more information about LANY and their services, visit their official website at LANY.

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Media Inquiries:
Contact: Yuki Sakita
Email: [email protected]