Vonage Recognized as Rising Star of North America by Verint for Customer Excellence
Vonage Awarded North America Rising Star Partner of the Year by Verint
In a significant recognition of its outstanding service and innovation, Vonage has been named the 'North America Rising Star Partner of the Year' at the Verint Engage 2025 industry conference. This accolade highlights Vonage's commitment to enhancing customer success and effective engagement through cutting-edge solutions in collaboration with Verint. As part of Ericsson, Vonage is at the forefront of transforming business communications and customer experience.
The Verint Engage 2025 event showcased remarkable advancements in customer experience automation, focusing on how organizations can leverage AI-driven solutions to achieve measurable outcomes. Vonage's integration of its renowned Contact Center (VCC) with Verint's Customer Experience Automation Platform exemplifies this mission.
Achievements and Innovations
The Vonage Contact Center (VCC) has become a pivotal tool for enterprises across various sectors, offering seamless integration with Verint’s AI-powered CX solutions. This partnership not only streamlines operations but also enhances overall workforce productivity and customer interactions. By effectively harnessing AI, businesses can now realize significant benefits such as increased revenue and improved customer experiences.
During the conference, the award was presented to Vonage in recognition of their exemplary efforts in customer engagement.
Topics Telecommunications）
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