#Japan #Tokyo #Hasselblad #Camera Brand #After Sales Support

Hasselblad Enhances Customer Support in Japan

Hasselblad, the prestigious Swedish camera manufacturer, has recently strengthened its after-sales support framework within Japan. Not only has the company traditionally offered email support, but now it introduces a dedicated phone support service. This enhancement allows customers to receive more immediate assistance regarding initial product defects, repairs, and parts orders.

New Phone Support Details

The newly established phone support operates exclusively for inquiries from within Japan, with the following details:

• - Phone Number: 0570-035-540

(Note: This line is available only for calls made from Japan and is serviced in Japanese.)

• - Hours of Operation: 10:00 AM to 5:00 PM, Monday to Friday

(Closed on Japanese national holidays)

What Can You Inquire About?

Customers can reach out through the phone support for various reasons, including:

• - Addressing initial product defects
• - Repair consultations
• - Questions regarding products
• - Placing parts orders

It’s important to note that this phone support covers the same areas as the existing email support service, which can still be accessed at: [email protected].

Feedback for Quality Improvement

In a bid to enhance the quality of its support services, Hasselblad encourages users to provide feedback about their experiences. Customers can share their thoughts and opinions via email to the aforementioned address. This feedback is invaluable as Hasselblad strives to continually improve customer satisfaction and support services.

Commitment to Customer Satisfaction

Hasselblad expresses its dedication to ensuring customers are pleased with both its products and support. The company values its customers and aims to foster a lasting relationship based on quality service and excellence.

About Hasselblad

Founded in Sweden and renowned globally, Hasselblad has been inspiring photographers since 1941. The brand is known for its high-quality cameras, and its products have been used to create many iconic historical photographs, including the famous moments of the first lunar landing. With over 80 years of history, Hasselblad continues to push the boundaries of storytelling through photography, integrating high-quality image production with elegant Scandinavian design and precision technology. For more details, visit the official website at Hasselblad.

Hasselblad is proud to be at the forefront of photography innovation and invites customers to utilize these enhancements to experience its acclaimed support services.

About Sekido

In Japan, Sekido has built a strong reputation, collaborating with over 45,000 enterprises and governmental organizations. As a leading expert in drone sales and support, Sekido was the first to serve as an authorized dealer for DJI, the world's largest drone manufacturer. The company operates comprehensive drone facilities in Toranomon, Yokohama, and Hakata. Furthermore, as of June 2023, Sekido has become the official distributor for Hasselblad in Japan. For more information, visit their website at Sekido Corp.