#Japan #Tokyo #Fourglobe #LINE Mini-App #ELs Support

Fourglobe's Innovative LINE Mini-App for Els Support

In a world where digital solutions are becoming increasingly vital, Fourglobe Inc. has pioneered a groundbreaking LINE mini-app designed specifically for tenants of Els Support Inc. This collaboration aims to enhance tenant communications and simplify rental payment processes, addressing the pressing challenges faced by the real estate rental management industry.

Background of Development

The real estate sector, particularly in the area of rental management, has been grappling with issues like an aging population and a labor shortage. These factors have led to increased operational inefficiencies. One significant challenge lies in the process of "bank transfer registration" for rent guarantee services, where complex procedures have driven many tenant inquiries, thereby adding to the workload of property management companies and Els Support.

Moreover, insufficient disclosure of contract details and payment information has created a lack of transparency, reducing customer satisfaction. Els Support has identified the need to enhance information disclosure to tenants as a primary goal for improving customer satisfaction.

Leveraging cutting-edge technology from its partnership with LINE, Fourglobe sought to address these concerns by providing a solution that enhances convenience for tenants and improves operational efficiency for property management companies.

Key Development Points

1. Innovative Approach in Real Estate

The adoption of LINE mini-apps within the real estate sector is still rare, especially in the domain of rental guarantee services. Fourglobe, serving as a certified development partner for LINE mini-app technology, has applied its expertise to spearhead innovative application development that promotes industry digitalization.

2. Focus on User Experience

The application is integrated within LINE, enabling users to complete processes, from bank transfer registration to reviewing payment details without needing to download additional apps or register new accounts. This seamless design creates an intuitive interface that is easy to navigate for tenants.

3. Contribution to Operational Efficiency

By digitizing traditional processes reliant on paper and phone calls, the mini-app significantly reduces the operational burden on property management teams, achieving both reduced inquiry responses and enhanced transparency in procedures.

Main Features of the Mini-App

• - Online Registration for Bank Transfers: The streamlined process allows tenants to register for bank transfers directly through LINE, drastically improving both transparency and convenience.
• - View Usage Statements: Tenants can easily monitor their payment schedules and usage statements from their smartphones at any time.
• - Easy Access: Quick access via QR codes and LINE's official account facilitates prompt use of the app.

Comments from the CEO

Yusuke Hatano, CEO of Fourglobe, expressed his excitement: "We are thrilled to have contributed to digital transformation in the real estate sector through our collaboration with Els Support, showcasing the potential of LINE mini-apps in the industry. Moving forward, we aim to support many more companies facing similar challenges in their digital evolution."

Future Endeavors

Fourglobe remains committed to collaborating with Els Support to create leading examples of digitalization in the real estate industry. Plans are in place for enhancing the capabilities of the tenant-oriented LINE mini-app, which aims to provide even more efficient and convenient rental guarantee services through ongoing updates.

In addition to the real estate sector, Fourglobe intends to deliver solutions using advanced technologies like LINE mini-apps to other industries, supporting their digital transformation needs.

About Els Support Inc.

Els Support promotes regional comprehensive care systems through support for seniors regarding their living arrangements and end-of-life planning, managing rental guarantee services. The recent launch of the LINE mini-app establishes a digital communication platform connecting tenants with partnering property management companies.

For more details, visit Els Support.

About Fourglobe Inc.

• - Name: Fourglobe Inc.
• - CEO: Yusuke Hatano
• - Location: 7F Crystal Tower, 2-14-5 Kamioosaki, Shinagawa-ku, Tokyo
• - Established: October 2, 2006
• - Capital: 633,800,000 JPY
• - Business: Advanced system development, creative UX/UI, digital promotion marketing, project operation support
• - Website: Fourglobe

Inquiries

For inquiries regarding this project, please contact:
Fourglobe Inc.
担当: Hosoya, Yanagida
Contact Form: Contact