#USA #California #Sacramento #Centene Corporation #Health Net

Health Net's Emergency Response in California

In response to California Governor Newsom's declaration of a statewide emergency due to severe weather and a significant sewage leak, Health Net is stepping up to provide immediate support to its members and healthcare professionals. Being a leading managed health care provider under Medi-Cal and a subsidiary of Centene Corporation, Health Net recognizes the critical need for resources during such challenging times.

Understanding the Emergency

The unprecedented weather conditions in California have affected various regions over the past year:

• - September 2025: Storms ravaged the counties of Imperial and San Bernardino.
• - December 2025: Atmospheric rivers struck Los Angeles, Orange, Riverside, San Bernardino, San Diego, and Shasta counties.
• - January 2026: A sewage spill occurred at Robin Lane in Lake County.
• - February 2026: Another wave of storms hit counties including Glenn, Humboldt, and Mendocino.
• - September 2026: The impacts of El Niño are felt statewide.

With the growing list of challenges, Health Net is prioritizing access to necessary medical services and emotional support.

Emergency Prescription Assistance

For affiliated members affected by these emergencies, Health Net is offering two options for emergency medication supply:
1. Visit Regular Pharmacy: If the member's usual pharmacy remains operational, they may collect their medication as normal.
2. Call Health Net: If the regular pharmacy is closed, members can call Health Net at 1-800-400-8987. The company will waive refill restrictions allowing members to acquire prescribed medications at any accessible pharmacy, even if it is out of the network.

This initiative aims to ensure that anyone in need can continue their prescribed treatment without interruption, maintaining their health and well-being.

Mental Health and Crisis Support

Navigating the emotional aftermath of natural disasters can be daunting. Health Net is committed to providing behavioral health support, including 24/7 crisis assistance. Members can reach out to Health Net Behavioral Health Services at 1-800-400-8987 (TTY 711) for:

• - Guidance on coping with grief, stress, or trauma.
• - Referrals to mental health therapists, local services, and teleconsultations.

In addition, Health Net now enables members to schedule medical appointments via telehealth during this declared emergency, which can be essential when in-person visits are not feasible.

Access to Community Resources

Health Net is facilitating connections to various community resources during this crisis. Members can call 2-1-1 or visit 211.org for assistance with:

• - Emergency Housing and Food: Immediate needs in the wake of an emergency.
• - Social Services: Support for navigating financial and legal challenges.
• - Transportation Assistance: Help with commuting to essential services or appointments.

Support for Healthcare Providers

Recognizing the strain on healthcare professionals due to the crises, Health Net has rolled out several measures to assist:

• - Extended deadlines for notifications regarding acute care services and home health services.
• - Waived prior authorization for services, allowing immediate care adjustments.
• - Reinforced support for out-of-network services if contracted providers are unavailable.

Healthcare providers can contact Health Net at 1-800-641-7761 for support, ensuring that they can continue delivering care amid the disruptions.

Continual Support and Updates

As the situation evolves, Health Net stands ready to adapt its offerings to meet the needs of members and providers. For the latest updates and additional support options, individuals are encouraged to visit HealthNet.com.

About Health Net

Founded over 45 years ago, Health Net believes in providing comprehensive health security to everyone, regardless of background or health. The company offers a wide range of health plans, ensuring accessibility for individuals, families, and businesses while serving more than three million members throughout California. With an extensive network of health professionals, Health Net also addresses behavioral health services and substance addiction treatment, striving to enhance the well-being of communities one person at a time. For additional information, visit Health Net's website.