How VERO1 Transformed Resident Screening in Multifamily Housing with Proven Results

Transforming Resident Screening with VERO1

In a landscape where multifamily housing faces unprecedented challenges, VERO1 emerges as a game-changer for property owners and management companies. Launched in 2023, VERO1 is a groundbreaking resident screening platform designed to optimize the leasing process, significantly reducing application fraud, cutting delinquency rates, and boosting occupancy levels.

Addressing Industry Challenges

The multifamily housing market has been plagued by numerous challenges in recent years, with statistics revealing some alarming trends. About 92% of properties report experiencing application fraud, resulting in an average loss of $4.2 million annually due to bad debt. Moreover, eviction rates tied to fraudulent applications account for nearly one-quarter of all move-outs in the last three years. To complicate matters further, the average screening timeline has soared to over seven days, adding stress to property management teams trying to fill vacancies in a timely manner.

The VERO1 Solution

In response to these growing problems, VERO launched VERO1, a centralized screening service that utilizes automation and a dedicated team of analysts. This dual approach effectively streamlines the leasing process by ensuring only qualified applications reach decision-makers, reducing the cumbersome manual workload typically associated with screening.

With VERO1, property owners can enjoy a more efficient application process, allowing onsite teams to focus on resident engagement rather than paperwork. During rigorous field testing in challenging markets like Atlanta, Houston, and Dallas—particularly for Class C assets—VERO1 delivered impressive results. Notably, GoldOller saw a remarkable 5% increase in overall occupancy and a 6% boost in collection rates, showcasing the effectiveness of this innovative platform.

Proven Impact Through Metrics

The data speaks for itself. VERO1 has shown measurable reductions in delinquency rates, contributing to a stabilized net operating income (NOI) for numerous properties. For instance, Camden, a significant player in the industry, reported a drop in bad debt to pre-pandemic levels and recorded an average occupancy of 95.6% post-adoption of the VERO platform. These metrics highlight the transformative impact of VERO1, not just theoretically but in practical, real-world applications.

Enhancements in Resident Experience

Beyond financial metrics, VERO1 enhances the overall resident experience. By cutting through the noise of fraudulent applications, property management teams can prioritize resident retention and satisfaction. Achieving a 0% delinquency rate becomes more feasible under VERO1, a feat that was often unattainable with traditional screening methods.

Jamey Rosamond, CEO of VERO, emphasizes the journey from concept to reality, stating, "What started as an idea two years ago has been validated by some of the industry's largest operators." This evolution shows the commitment to redefining resident screening and making it more efficient and sophisticated.

Commercial Availability

Now widely available to mid-market and enterprise stakeholders in the multifamily sector, VERO1 proves that innovation is possible even in a traditionally challenging landscape. As the demands of the market continue to evolve, VERO stands at the forefront, leading a revolution in resident screening that addresses the core issues faced by property managers and owners.

Interested parties can learn more about VERO1 by visiting sayvero.com/vero1 or meeting the VERO team at upcoming industry events like Blueprint in Las Vegas, September 16-18, 2025.

As the multifamily housing industry navigates its future, solutions like VERO1 highlight a proactive approach to overcoming challenges, leading to a more secure, efficient, and resident-focused leasing process.