#Digital Transformation #AI Agents #EY Consulting

EY Launches EY.ai Value Blueprints for AI-Driven Business Transformation

In the rapidly evolving landscape of artificial intelligence (AI), EY Strategy and Consulting has taken a significant step by introducing its latest service, EY.ai Value Blueprints. This innovative initiative aims to empower organizations in their transformation journeys, positioning AI as a core element of future business strategies. Transitioning from merely Bolt-on AI solutions to a comprehensive Built-in AI approach, EY aims to redefine how enterprises can leverage AI to create significant value.

Background

The global interest and investment in AI technologies, particularly regarding AI agents, have surged dramatically. According to EY's Reimagining Industry Futures study 2026, which surveyed 1,590 companies across 25 countries and 8 industries, 66% of organizations have already invested in AI agents or plan to do so within the next year.

However, despite this growing interest, Japanese companies struggle to realize such advancements comprehensively across their operations. The Ministry of Internal Affairs and Communications reports that while 86% of companies utilize generative AI in at least one operation, only 22% are engaged in cross-company business transformations. This disconnect highlights the need for a paradigm shift in leveraging AI technologies.

Traditional automation methods, such as Robotic Process Automation (RPA), focus on executing predefined steps. In contrast, AI agents enable businesses to adopt a more autonomous model, making decisions and acting based on situational context. This shift impacts not only operational processes but also user experiences, internal controls, security measures, and management decisions.

Therefore, simply appending AI capabilities to existing operations via a Bolt-on AI model may lead to reactive responses to these influential changes, creating barriers for more profound implementations. Approximately 99% of companies faced financial losses linked to AI-related risks, as revealed in EY's Responsible AI Pulse Survey, indicating a pressing need for proactive approaches.

Overview of the Service and Its Features

In response to these challenges, EYSC proposes moving beyond Bolt-on AI practices to a Built-in AI framework that envisions transforming the entire value creation mechanism within enterprises. The EY.ai Value Blueprints serve as an inclusive methodology that supports this groundbreaking approach.

Key Features

• - Comprehensive Methodology: EY.ai Value Blueprints enables organizations to analyze target operations through diverse lenses, crafting a clear picture of current standings and future aspirations within a short timeframe. This includes a standardized promotional method, robust case studies, and expert knowledge, all tailored for secure integration, facilitating the rapid definition of enterprises' visions for AI agent utilization.

• - Seven Perspectives: The methodology defines the overarching vision for becoming an Agentic Enterprise by utilizing seven hierarchical perspectives, namely: 1) customer/user touchpoints, 2) relationships between humans and agents, 3) process restructuring, 4) governance, compliance, and security, 5) AI functionalities, 6) infrastructure and foundations, and 7) data integration (Systems of Record). This structured approach fosters the realization of Trust by Design, enabling organizations to balance the social trust expectations and effective speed of implementation from the project's inception.

Trust by Design: A concept focusing on achieving societal trust while ensuring speed in outcomes right from the initial project stages, facilitating smooth subsequent design phases while minimizing future setbacks and risks.

Future Outlook

EYSC is committed to continuously enhancing the EY.ai Value Blueprints through expanding diverse use cases and templates tailored for various industries. Leveraging its strength in supporting comprehensive strategies from business process reform to technology implementation, EY aims to significantly contribute to sustainable value creation and management outcomes for Japanese enterprises.

Takahiro Matsumoto, Digital Engineering Partner at EYSC, emphasizes: “In the era of AI agents, it is not enough to incorporate AI into individual operations. A complete redesign of the entire enterprise with AI as the underlying assumption is imperative. EY.ai Value Blueprints embodies our approach to integrating AI into business and serves as a cornerstone, uniting insights across strategy, operations, technology, and risks to drive transformative change across service lines.”

For more information on EY.ai Value Blueprints, visit EY's website.

About EY

EY strives to create new values for clients, members, society, and the planet while establishing trust in capital markets. By harnessing data, AI, and advanced technologies, EY's teams assist clients in confidently shaping their futures and addressing pressing issues across various sectors, including assurance, consulting, tax, strategy, and transactions.

In a world where trust and innovation are paramount, EY is committed to