#United States #Dallas #patient experience #SCOUT #MedTech Innovation

Scout Celebrates a Hat-Trick of MedTech Breakthrough Awards

Scout, a leading provider in clinical trial services, recently achieved a significant milestone by winning the prestigious 2025 Patient Experience Innovation Award at the annual MedTech Breakthrough Awards. This award not only recognizes Scout’s excellence in enhancing patient experience in clinical trials but also celebrates their third consecutive win in this category, following their victories in 2023 and 2024. The timing of this accolade coincides with Scout's momentous 30th anniversary, underscoring their longstanding commitment to excellence in the life sciences sector.

Scout's success is largely attributed to the remarkable efforts of their Patient Liaison team, whose innovative approach integrates cutting-edge technology with compassionate human interaction. This combination has redefined how patient support is delivered in clinical trials, making the experience smoother and more accessible for participants. A hallmark of their service is the 24/7 multilingual support provided to patients, ensuring that help is always available, regardless of language or geographical location.

Furthermore, Scout has implemented efficient itinerary management, which simplifies the logistics surrounding clinical trial participation. This includes coordinating travel plans, appointment schedules, and offering detailed step-by-step guidance, a vital feature for participants who may be remote or navigating cross-border trials. This hands-on support promotes a more engaging and seamless experience for those involved in clinical research.

A standout feature in Scout's suite of services is the Scout Coordinator program, designed specifically for high-volume clinical sites. This initiative facilitates better resource management, allowing sites to run trials more effectively. Additionally, the introduction of the ScoutPass card, which enables patients to access funds for travel and other expenses without any fees, exemplifies Scout’s dedication to alleviating financial burdens that participants often face while enrolled in clinical trials.

With these innovative solutions, Scout has positioned itself at the forefront of a rapidly evolving healthcare landscape. Their commitment to innovative methods not only enhances patient experience but also reinforces Scout's identity as a trusted leader within the life sciences sector.

About Scout

For 30 years, Scout has empowered clinical trial processes through a people-first approach. The organization operates in over 100 countries, providing comprehensive services that include face-to-face, virtual, and hybrid meeting planning, patient payment management, travel logistics support, and educational resources for prominent pharmaceutical and biotechnology firms. Discover more about their legacy and contributions to the industry by visiting scoutclinical.com.

About MedTech Breakthrough

The MedTech Breakthrough Awards is part of Tech Breakthrough, a well-respected platform that evaluates and recognizes outstanding advancements in medical technology and healthcare. This independent program highlights accomplishments across various categories such as Patient Engagement, mHealth, Healthcare Cybersecurity, and more, providing esteemed recognition for those leading innovation in the sector. To learn more, visit MedTechBreakthrough.com.

Overall, Scout's recent award reaffirms their unwavering commitment to enhancing patient experiences through innovative solutions and compassionate care, setting a high standard for others in the clinical trial space.