#Japan #Tokyo #Dr. JOY #Hospital Visits #Smart Visit

Introduction of Smart Visit

On September 17, 2025, Dr. JOY Corporation, headquartered in Minato Ward, Tokyo, will unveil its groundbreaking automated hospital visit support system, 'Smart Visit.' Launched to coincide with World Patient Safety Day, this innovative system aims to streamline hospital visit procedures to enhance patient safety, empower family connections, and improve staff coordination.

With the recent increase in hospital visits due to relaxation of restrictions, a growing number of visitors have resulted in long queues at reception areas, congested elevators, and unexpected challenges on hospital wards. In the midst of these chaos, the delays in sharing information about who is visiting, as well as difficulties in managing denials and time limits, have emerged as major concerns. To address these issues, Dr. JOY has developed 'Smart Visit' to transform the hospital visit experience.

Features and Functionality of Smart Visit

'Visitors can easily self-register their entry and exit simply by entering their phone number on in-hospital tablets. The system automatically prints out visit badges that indicate their intended exit time, which helps both them and the staff monitor their stay. It allows for automatic application of rules regarding patient denials or free-pass family members, and provides real-time visibility into visiting statuses through SMS notifications. This integrated system is designed to minimize disruptions, thus promoting patient safety while simultaneously improving family engagement and staff efficiency.'

Key Components of Smart Visit

• - Visitor Registration: Family members can access the visitor registration site via a QR code provided during patient admission. This simplifies sign-ups, even allowing for proxy registrations.
• - Self-Entry and Exit: Visitors select 'entry' or 'exit' on the hospital tablets, enter their phone number, and receive a visit badge, which helps maintain awareness of time limits.
• - Real-Time Visualization: Information about daily visits is compiled so that staff can easily avoid scheduling conflicts with treatments or tests.

Benefits of Implementing Smart Visit

• - Improved Direct Care Time: By reducing operational interruptions, healthcare providers can spend more time focused on patient care tasks.
• - Enhanced Family Interaction Quality: The system's message features and pre-registration help caregivers have informed, meaningful conversations with families.
• - Better Family Assessment Opportunities: Visibility of future visit schedules enables timely interventions and communication from the early stages of hospitalization through to discharge.

Promotional Launch Plan

Dr. JOY is offering a limited-time promotional plan that waives the initial setup fees and provides the service at an attractive monthly rate. The offer includes the provision of tablets and badge printers for real-time experience in visiting procedures—the perfect opportunity for hospitals to trial out 'Smart Visit.'

Company Vision

'Our aim at Dr. JOY is to lighten the workload of healthcare professionals while elevating the quality of medical services. We believe that family visits are crucial for both patients and their relatives. Our solutions like 'Smart Visit' are expressly designed to mitigate operational burdens and inefficiencies in hospital environments. Our continued focus will ensure that our systems are adjusted to the specific needs and routines of various medical facilities,' commented Hiroaki Ishimatsu, CEO and Physician at Dr. JOY Corporation.

In conclusion, Dr. JOY remains committed to improving healthcare operations through innovative solutions. The launch of 'Smart Visit' signifies an important step towards enhancing the quality and efficiency of hospital visitation experiences. As we look to the future, we will continue to refine our services and integrate with electronic health records and nursing calls to strengthen our commitment to safety and quality across healthcare settings.