#London #United Kingdom #Infosys #Cloud Services #IT Sourcing

Infosys Tops Cloud Service Rankings

Infosys has again made headlines by being recognized as the leading service provider in Cloud and Infrastructure Services according to the Whitelane Research IT Sourcing Study for 2025, covering the United Kingdom and Ireland (UKI). The accolade marks a remarkable second consecutive year of being named an 'Exceptional Performer.' This is a strong endorsement of Infosys' commitment to delivering high-quality cloud solutions and infrastructure services to enterprises.

The Whitelane Research report evaluated close to 400 participants from major IT spending organizations within the UKI region, analyzing over 1,000 unique IT sourcing relationships and more than 1,100 cloud platform sourcing engagements. Service providers were ranked on various criteria such as service delivery efficiency, account management quality, industry innovation, pricing strategies, and capabilities in driving business transformation.

Key Highlights from the Report

• - Client Satisfaction: Infosys achieved an impressive client satisfaction score of 80% by demonstrating exceptional expertise in critical areas such as data center maintenance and managed infrastructure services, alongside its Infrastructure as a Service (IaaS) and Platform as a Service (PaaS) offerings.
• - Consistent Performance: Recognized as an 'Exceptional Performer’ for two years running (2024 and 2025), Infosys has maintained high standards and consistent delivery in cloud and infrastructure solutions.
• - General Satisfaction Rankings: The company secured a spot among the top three service providers in the general satisfaction category, reflecting stable performance across a vast array of IT services.
• - Higher Satisfaction than Market Average: Infosys reported an overall satisfaction score that’s 6% higher than the market average (74%) in cloud infrastructure services.
• - Strong Performance in Application Services: In addition to cloud services, Infosys was noted as a 'Strong Performer' in Application Services, which encompasses application development, maintenance, and innovative testing methodologies like DevOps.

Alex van den Bergh, the Head of Research for Europe at Whitelane Research, commented, "In our latest study, it's evident that enterprises are seeking robust, innovative, and value-driven IT partnerships. Infosys has notably distinct itself in this dynamic market by ensuring high-impact results. This recognition emphasizes their capabilities and positions them to lead in an increasingly demand-driven environment for agile, secure, and transformational digital solutions."

Commitment to Client Needs

Umashankar Lakshmipathy, Executive Vice President and Head of Cloud, Infrastructure, and Security Services for EMEA at Infosys, expressed pride in the recognition received from Whitelane Research. He stated, "Our commitment to understanding our clients' unique challenges allows us to leverage our expertise, especially in the domains of data center maintenance, managed infrastructure, and our Infosys Cobalt offerings, to deliver valuable, transformative solutions. We are dedicated to equipping enterprises with next-generation digital capabilities that will facilitate their growth and resilience in an increasingly cloud-first and AI-driven landscape."

Looking Ahead

The significance of this recognition cannot be overstated. It comes at a time when organizations globally are accelerating digital transformation initiatives and seeking IT partners that can provide not just service, but true value and expertise. As industries evolve, the demand for comprehensive, secure, and innovative cloud solutions continues to soar, putting Infosys in an ideal position to harness opportunities and lead the way in digital transformation.

For more information about Infosys and its cloud and infrastructure offerings, please visit their official website: www.infosys.com/cobalt.