Data Recovery Services for Disaster-Affected Areas
In the wake of the devastating snow disaster that struck on January 21, 2023, Buffalo Inc. and Advance Design Inc., both based in Chiyoda, Tokyo, have stepped forward to assist those impacted by this calamity. We extend our heartfelt sympathies to those affected and wish for a swift recovery for all.
Services Offered
From now on, residents residing in the areas declared under the Disaster Relief Act will benefit from complimentary data recovery services provided by the two companies. This initiative is designed to alleviate the burdens faced by individuals recovering from the aftermath of the disaster. Notably, all diagnostic and estimation costs related to this service are also waived.
Eligibility Criteria for Free Services:
- - Eligible Devices: Any Buffalo products that were damaged during the disaster, including devices from other brands, can be recovered.
- - Eligible Persons: This offer is available exclusively to individuals living in the designated regions impacted by the Disaster Relief Act.
When applying for the service, it is essential for applicants to mention “January 21, 2023, Heavy Snow Disaster” in the remarks or communication section. Both Buffalo and Advance Design will process applications equally and provide this service at no cost, regardless of the brand of the devices.
Application Process
To apply for data recovery services, residents can visit the respective websites of Buffalo and Advance Design, where detailed instructions are provided.
Important: Applicants must specify the disaster's name during the application process to qualify for the free service.
Special Repair Services
In addition to data recovery, both companies have announced that special repair services are available. Residents can refer to their respective web pages for more information on these services, ensuring they receive the necessary help and support during these challenging times.
Latest Information on Disaster Relief Programs
For individuals seeking updated information on areas currently under the Disaster Relief Act, we recommend checking the Cabinet Office's official website. This can help you stay informed about your eligibility and the ongoing support available.
Contact Information
For any queries regarding the data recovery services, residents can reach out to the Buffalo Data Recovery Center. Here are the contact details:
- Address: 1-11-1 Marunouchi, Chiyoda-ku, Tokyo 100-6215, Pacific Century Place Marunouchi, 15F
- Phone: 0120-961-869
- Hours: Monday to Friday (excluding holidays) 9:30 AM - 5:00 PM
- Address: 3-30-20 Osu, Naka-ku, Nagoya 460-8315, Akamon Building 5F
- Phone: 0120-077-869
- Hours: Monday to Friday (excluding holidays) 9:30 AM - 5:00 PM
- Address: 4-1-14 Miyahara, Yodogawa-ku, Osaka 532-0003, Sumitomo Life Shinosaka North Building 3F
- Phone: 0120-963-869
- Hours: Monday to Friday (excluding holidays) 9:30 AM - 5:00 PM
Residents in need of assistance can also contact the Advance Design office using the details provided below:
- Address: 1-11-1 Marunouchi, Chiyoda-ku, Tokyo 100-6215, Pacific Century Place Marunouchi, 15F
- Toll-Free: 0120-290-189
- Phone: 03-6375-2582
- Hours: Monday to Friday (excluding holidays) 9:00 AM - 5:30 PM
- Address: 4-1-14 Miyahara, Yodogawa-ku, Osaka 532-0003, Sumitomo Life Shinosaka North Building 3F
- Toll-Free: 0120-290-189
- Phone: 050-5830-8936
- Hours: Monday to Friday (excluding holidays) 9:30 AM - 5:00 PM
Through these initiatives, Buffalo and Advance Design are committed to supporting the recovery efforts of individuals impacted by disasters. Help is available, and we encourage all eligible individuals to make use of these valuable services.