#Japan #Cloud Backup #AvePoint #Date City

Introduction

In a significant move to strengthen data security and manage essential public records, Date City, located in Hokkaido, Japan, has adopted the "AvePoint Cloud Backup for Microsoft 365" solution from AvePoint Japan. The implementation, which is scheduled to start in February 2025, aims to safeguard nearly 3.5TB and over 3 million files of critical data stored on Microsoft 365, particularly within SharePoint, amidst increasing reliance on digital governmental processes.

Background of AvePoint's Deployment

Date City, often referred to as the "Northern Shonan" due to its pleasant climate and accessibility, is home to approximately 30,000 residents. With a rich agricultural and fishing industry, the city is known for its diverse vegetable production, branded as "Date vegetables." To enhance residents' convenience and improve operational efficiency at city hall, Date City has been actively pursuing digital transformation initiatives, which include digitizing administrative procedures and bolstering online support.

In the 2022 fiscal year, Date City expanded Microsoft 365 E3 licenses across its workforce, enabling essential cloud-based tools such as Teams, SharePoint, and OneDrive. These tools played a crucial role in turning around communication and information-sharing efficiency within the organization.

However, as years passed and data utilization increased, Date City faced an emerging challenge: the standard protection within Microsoft 365 was inadequate for the massive accumulation of critical documents, particularly decision-making records stored in SharePoint. Recognizing this vulnerability, the city commenced discussions on implementing a backup system in summer 2024.

New Operational Model

After assessing various products, Date City opted for AvePoint Cloud Backup due to its proven track record and superior functionality in municipal settings. Furthermore, the city has transitioned to a new operational model, combining traditional three-layer separation practices with modern internet-connected systems, enhancing security while allowing flexible use of cloud services. This innovative framework, which embraces a Zero Trust approach, underscores the importance of robust authentication and access control.

Implementing the Backup Solution

The adoption of AvePoint Cloud Backup has equipped Date City with a reliable data protection mechanism. Critical data stored in SharePoint and across other Microsoft 365 services are now encrypted and securely backed up. The ease of restoring data—whether individual files or rolling back to specific points in time—addresses the risks associated with accidental deletions or potential ransomware attacks.

Moe Ishio, Head of DX Promotion Section in Date City, emphasized the importance of the data backup system, noting, "With the increasing volume of data we accumulate daily from various stakeholders, the psychological burden regarding potential errors has significantly decreased with our new backup system in place. While we have yet to restore data from backups, we recognize their essential role in safeguarding our operations."

Enhanced Data Management

The timing of this implementation is critical, especially with the full-scale operation of a new document management and electronic decision-making system set to begin in January 2025. The anticipated increase in confidential documents and legally required record retention has made dependable data protection even more crucial.

Conclusion

Date City's proactive steps to enhance their data security through AvePoint's backup solution reflect a broader trend towards digital resilience in municipal governance. As the city's operational model evolves, so too will the tools and practices necessary to ensure public records remain protected. Such initiatives are vital, not just for improving efficiency, but for securing the trust of engaged citizens and stakeholders.

More details can be found on AvePoint's case studies page.

About AvePoint

Founded in 2001 in the U.S., AvePoint has grown to become a leader in cloud data management, helping organizations navigate data migration, operational management, and governance in cloud environments. With over 25,000 clients and 9 million users globally, the company has successfully catered to various sectors, including public administration in Japan since its establishment in 2008. AvePoint Japan, having crossed the milestone of over 1,000 domestic implementations, is committed to facilitating a safe and sustainable digital workplace across various sectors, earning accolades such as "Microsoft Japan Partner of the Year" for three consecutive years since 2022.

For inquiries regarding AvePoint's services, please visit AvePoint Japan.