Wayfound Enhances Salesforce's Agentforce 3 with New AI Monitoring Solutions

Wayfound Becomes AI Monitoring Partner for Agentforce 3

On June 23, 2025, Wayfound was announced as a new monitoring partner for Agentforce at the Salesforce Agentforce 3 Release Event. This collaboration is set to enhance the capabilities of Salesforce's Agentforce Command Center by integrating advanced observability and management tools designed specifically for AI agents. The partnership allows business leaders to effectively oversee the behavior of AI agents, establish real-time alerts, and maintain compliance within enterprise environments.

Key Features of the Partnership

Wayfound's integration with Salesforce facilitates the seamless streaming of agent interactions into Salesforce's Data Cloud. This connectivity is made possible using industry standards like Model Context Protocol (MCP) and OpenTelemetry, in combination with a tailored Agentforce Connector. As a result, organizations can achieve unified visibility across various instances of AI agents, enabling proactive alerting and ensuring consistent, high-quality performance.

Dr. Tatyana Mamut, CEO of Wayfound, expressed her excitement about this collaboration, stating, "We are thrilled to bring Wayfound's capabilities to Salesforce customers to enhance the observability and supervision layer for all AI agents. The investment in Agentforce Command Center underscores the importance of AI agent management in the enterprise setting, as organizations become increasingly complex and look to confidently scale human-AI collaboration."

Benefits for Enterprises

Companies and development teams utilizing Agentforce can leverage Wayfound's platform for independent third-party agent supervision and auditing trails. Paulomi Gudka, Managing Director at realfast, highlighted how Wayfound helps enterprises achieve confidence and ROI faster. "With Wayfound's AI monitoring and supervision in place, our enterprise customers can be assured that their AI agents are complying with guidelines and behaving as intended. Wayfound's connector for Agentforce makes it easy to get all the agent analytics from Salesforce into a business-friendly UI and create recommendations that help agents improve."

Launched in April 2024, Wayfound claims to be the world’s first no-code AI agent management and supervision platform. It empowers business users to monitor, manage, and actively supervise AI agents to ensure compliance with predefined guardrails, user sentiment, and tool effectiveness. According to Wayfound, their customers can deploy AI agents up to 75% faster using their platform, resulting in significant time savings in the AI development lifecycle.

Looking Ahead

The Wayfound solution is set to be featured on Salesforce AppExchange and Agent Exchange this summer. Companies interested in enhancing their strategy for AI agents are encouraged to contact Wayfound directly for more information. The continuing evolution of AI technologies, paired with robust management solutions like Wayfound’s, signifies a pivotal shift in the landscape of human-AI collaboration.

As AI agent networks expand and become more complicated, Wayfound positions itself as a key player in ensuring that these agents operate efficiently, in alignment with enterprise goals and regulatory standards. By reducing the time taken for AI agent testing by 80% and offering continuous real-time supervision and alerting, Wayfound empowers companies to deploy their AI agents confidently within weeks, rather than months.

For more details about Wayfound and its innovative solutions, visit www.wayfound.ai.