#United States #Charleston #Infrastructure #American Water

Infrastructure Improvement in Charleston

West Virginia American Water has taken a significant step in enhancing its water infrastructure by launching a $470,000 upgrade project on Knollwood Drive, located on the West Side of Charleston. The project commenced on September 28, 2026, and involves the replacement of 900 feet of outdated water piping with a new 6-inch PVC main, ensuring improved service for the residents in the area.

Scott Wyman, the President of West Virginia American Water, emphasized the importance of investing in infrastructure to maintain a resilient water system. He stated, "Ongoing investment in infrastructure projects is important in helping to maintain a resilient system. This project will help us continue to serve our customers and provide safe, clean water to our community."

Project Details

The upgrade will stretch from the intersection of Winwood Drive, covering approximately 900 feet down Knollwood Drive. Crews are expected to work from Monday to Friday, between 7:00 AM and 5:00 PM, prompting traffic restrictions during the construction period. This improvement is part of a much larger initiative where West Virginia American Water plans to invest over $129 million in infrastructure upgrades across the state in 2026, making a substantial contribution to the economic vitality of communities served by the company.

According to economic impact studies, every $1 million spent on water infrastructure creates approximately 10 jobs in local economies, which highlights the project's dual benefit for public services and economic growth.

In the last decade alone, West Virginia American Water has directed over $805 million towards various infrastructure projects and capital upgrades in the Mountain State, which includes more than 168 miles of new water mains. Residents can stay informed about these upgrades through the company's interactive map available on their website.

What to Expect During Construction

As work progresses on the Knollwood Drive project, customers may face some temporary inconveniences, such as service interruptions, discolored water, or lower than normal water pressure. West Virginia American Water is committed to minimizing these disruptions and will work diligently to resolve any issues as quickly as possible.

Residents are encouraged to report any water-related emergencies, including leaks or service disruptions, via the company’s website, ensuring prompt attention to any issues that may arise during the construction phase.

About American Water

American Water (NYSE: AWK) is recognized as the largest regulated water and wastewater utility company in the United States. With roots tracing back to 1886, the company celebrates its 140th anniversary during 2026. They ensure safe, clean, reliable, and affordable drinking water to about 14 million people across 14 states and 19 military installations. Approximately 7,000 dedicated professionals drive the company’s exceptional performance, contributing to the well-being of customers, employees, investors, and other stakeholders.

For further information on American Water and its services, individuals can visit amwater.com and join them on various social media platforms including LinkedIn, Facebook, X, and Instagram.

Conclusion

This $470,000 infrastructure project in Charleston marks a vital improvement in the water services provided by West Virginia American Water, reflecting the ongoing commitment to enhancing the quality and reliability of its services. Community investment plays a crucial role in not only upgrading facilities but also in fostering economic growth in the areas served.