#Japan #Tokyo #Customer Harassment #Legal Seminar #Medical Institutions

Join Our Free Seminar on Customer Harassment in Healthcare

In today’s healthcare environment, customer harassment is a significant concern for medical institutions, potentially leading to staff turnover, hiring challenges, and even legal liabilities if not addressed properly. To help medical professionals navigate this complex issue, our law firm, Oku, Katayama & Sato, is hosting a specialized seminar aimed at providing essential strategies to tackle customer harassment.

Details of the Seminar

• - Title: Customer Harassment Prevention Measures for Medical Institutions
• - Date: March 7, 2026 (Saturday) or March 10, 2026 (Tuesday)
• - Time: 3:00 PM - 5:00 PM
• - Location: Oku, Katayama & Sato Law Office, 8th Floor, Tokyo Club Building, 3-2-6 Kasumigaseki, Chiyoda, Tokyo
• - Fee: Free
• - Registration: Sign up here

Why Attend?

Customer harassment, or 'kasuhara,' poses a severe risk in the medical field. When ignored, it may result in negative consequences for staff well-being and the institution's reputation. This seminar is designed for both business leaders and personnel within medical institutions, focusing on the following crucial points:

• - Understanding the boundaries of customer harassment
• - Appropriate steps to take when harassment occurs
• - Preventive measures that organizations can adopt to mitigate risks

During the session, Attorney Atsuro Katayama will share invaluable insights, supported by real-world examples, to clarify what constitutes customer harassment and how medical institutions can interact with patients effectively while protecting their staff and maintaining a safe environment.

Who Should Attend?

This seminar is highly beneficial for:

• - Healthcare administrators keen on learning appropriate protocols for dealing with customer harassment
• - Professionals interested in recognizing when patient complaints cross the line into harassment
• - Organizational leaders aiming to implement preventive measures and enhance workplace safety
• - Anyone interested in understanding the recently mandatory nature of harassment prevention measures and ensuring compliance

Special Benefits for Participants

• - Free consultation with a lawyer
• - Electronic seminar materials provided post-event

Speakers

The seminar will be led by Partner Attorney Atsuro Katayama of Oku, Katayama & Sato Law Office, a recognized leader in healthcare law with an extensive background in legal counsel for medical institutions.

Important Considerations

Being unaware or unprepared for instances of customer harassment can jeopardize the reliability and trustworthiness of a medical institution. Many attendees in the past have expressed that they struggled to differentiate between genuine complaints and harassment or lacked organizational structures to address these issues proactively. Our goal is to empower your institution with the knowledge to navigate these challenges effectively.

Fill out the registration form and take a step toward securing a safer and more supportive work environment in your healthcare facility!

Contact Us:
For inquiries about the seminar, please reach out via our website at Oku, Katayama & Sato Law Office or call us at +81 3-6550-8125.

Don't miss out on this vital opportunity to enhance your institution's response to customer harassment.

Register Now: Sign up here