Continuant Acquires Fidelus Technologies to Broaden Unified Communications Offerings

Continuant Expands Its Portfolio by Acquiring Fidelus Technologies

Continuant, a prominent player in managed services and unified communication solutions, has made headlines with its recent acquisition of Fidelus Technologies, a New York-based IT services company. This strategic move, finalized on June 1, 2025, is set to significantly enhance Continuant’s offerings in the competitive landscape of unified communications, amplifying its ability to serve a diverse range of sectors including healthcare, government, and financial services.

The acquisition marks a pivotal moment for Continuant as it seeks to bolster its existing partnerships with major platforms such as Cisco, Microsoft, and Zoom. Doug Graham, the CEO of Continuant, expressed enthusiasm about the synergy between the two companies. He believes that this merger will not only expand their technological capabilities but also reinforce the company’s commitment to delivering exceptional advisory services tailored to meet clients' evolving needs in a fast-paced market.

Graham emphasized, "This acquisition signifies a major leap forward in our mission to provide vendor-agnostic collaboration solutions. Fidelus brings technical expertise and a culture focused on people and service that aligns perfectly with our values."

Fidelus Technologies, known for its strong presence and reputation on the East Coast, will retain its brand in the integration process. Ron Rosansky, CEO of Fidelus, remarked on the excitement within his team about joining Continuant, stating, "We have found the ideal partner in Continuant. Our shared values and service-first mindset create a solid foundation for delivering exceptional outcomes in an increasingly dynamic collaboration environment."

Although the financial particulars of the deal were not disclosed, the impact of this merger seems substantial. With over two decades of experience, Fidelus has showcased expertise in Unified Communications and Collaboration (UCC), focusing on solutions that drive productivity and measurable business outcomes. Their approach is grounded in industry best practices, aligning closely with Continuant's operational philosophy.

Continuant has a storied history, having supported more than 5 million users across over 70 countries since its inception in 1996. The company has earned accolades for its work in Unified Communications, Audio-Visual, Meeting Room, and Contact Center solutions. Uniquely, Continuant has been recognized as Microsoft’s Global Partner of the Year for Teams Calling twice, in 2020 and 2023, underscoring its credibility and expertise in cloud voice platforms.

In 2024, Continuant received further recognition as Genesys’ New Partner of the Year, reinforcing its position as a leader in the sector. This acquisition is expected to enhance the integration of service operations and elevate customer support quality. The collaboration between the two firms aims to ensure continuity and even improved service delivery as they pool their resources and strengths.

In conclusion, the acquisition of Fidelus Technologies by Continuant is a strategic maneuver designed to strengthen their market position and service offerings in unified communications. This union is set to provide clients with upgraded solutions supported by deep industry knowledge and a shared commitment to excellence. As the communications landscape continues to evolve, both companies are well positioned to adapt and thrive in an ever-changing environment, ensuring they meet the diverse needs of their clientele with precision and care.