Duskinn Launches Remote Consulting Services at Lawson Convenience Stores

In a strategic move to embrace modern societal challenges, Duskinn Co., Ltd., headquartered in Suita City, Osaka, will begin its remote consulting services for various cleaning solutions at select Lawson convenience stores. Set to launch on June 23, 2025, the initiative will provide a platform for individuals seeking assistance with house cleaning, air conditioning maintenance, and related tasks through the innovative Ponta Yorozu Consultation Desk.

New Concept: The Ponta Yorozu Consultation Desk

The Ponta Yorozu Consultation Desk will be implemented at nine Lawson locations, including the newly opened “Real×Tech LAWSON” store at Takanawa Gateway City. This service aims not only to connect people with Duskinn's cleaning expertise but also to address the local community’s diverse challenges.

By letting individuals access services right from their neighborhood convenience stores, Duskinn adheres to its long-term business strategy called Do-Connect. This strategy acknowledges the realities of an aging and shrinking population, striving to link people to one another and society while aiming for a secure and joyful future.

What Services Will Be Available?

The consultation desk will feature four main areas of service:
1. House Cleaning: Professional cleaning services tailored to make homes pristine.
2. Air Conditioning Cleaning: Essential maintenance to ensure the efficiency and cleanliness of air conditioning units.
3. Housekeeping Agency Services: Help with various household chores, easing the burden on busy individuals.
4. Rentals and Sales of Cleaning Supplies: Access to mops, detergents, and other hygiene products.

An innovative aspect of this service is the use of an avatar consultant. This approach allows customers who may feel uncomfortable in face-to-face interactions to seek support with ease, fostering a welcoming environment for everyone.

The Availability of Consultation Services

Customers can easily access these consulting services via Duskinn's dedicated booth, which will be available at the following Lawson locations:

- Tokyo: Takanawa Gateway City Lawson, Sendagi Shobindo Lawson
- Kagoshima: Osaki-Nohou Inter Lawson, Kihoku City Narit Lawson, Fukuyama Town Lawson
- Hyogo: Awaji Shizuki Tenjin Lawson, Hanezumi Bypass Lawson, Asago Tataraki Lawson, Higashiura Town Lawson

Key Details:

- Consultation Start Date: June 23, 2025, at 10:00 AM
- Available Hours: 10:00 AM to 5:00 PM, open year-round without holidays.

User-Friendly Experience

The Ponta Yorozu Consultation Desk allows individuals to seek advice across various fields such as communication, healthcare, finance, cleaning, and housekeeping via video calls. Customers can access this service without a prior appointment, ensuring that help is always within reach.

For more details, feel free to explore the consultation options available at this link. Duskinn is excited about this new endeavor, aiming for a future where community needs are met with efficiency and care.