UPMC and GoHealth Urgent Care Team Up to Revolutionize Access to Healthcare in Pennsylvania and West Virginia

UPMC and GoHealth: A New Era of Urgent Care

In a groundbreaking initiative, GoHealth Urgent Care has formed a strategic partnership with UPMC, a globally recognized healthcare provider, to launch 81 UPMC-GoHealth Urgent Care centers across Pennsylvania and West Virginia. This collaboration is aimed at enhancing access to high-quality, on-demand healthcare services, creating a robust network of care that emphasizes patient accessibility and community health.

The urgency for such services cannot be overstated. Today's healthcare consumers desire care that seamlessly fits into their lives—services that are not only convenient but also personalized and connected. Todd Latz, CEO of GoHealth, underscored this need, stating that leveraging their on-demand care expertise alongside UPMC’s longstanding reputation for clinical excellence will facilitate easier access to quality healthcare for many more individuals.

This partnership comes at a crucial time when healthcare needs are evolving. UPMC-GoHealth centers aim to provide care for a range of non-life-threatening conditions including flu, fever, sprains, and minor fractures. Additionally, the centers will offer various ambulatory services such as primary care, women’s health, orthopedics, and radiology closer to the communities they serve. This is particularly significant for areas that have had limited access to specialized medical care in the past.

The new UPMC-GoHealth centers will integrate a digital and physical front door, establishing a comprehensive connection to a wider network of UPMC physicians and specialists. This model aims to enhance the overall patient experience by making it easier for individuals to navigate their healthcare journey from initial visit to follow-up care, ensuring a smooth transition and continuity of treatment.

Insurance compatibility is a major component of this initiative. UPMC-GoHealth centers will be in-network with several major insurance providers, including UPMC Health Plan, Highmark, and Geisinger, making it a lot easier for patients to seek appropriate treatments without the fear of financial burdens. For those without insurance, self-pay options will also be available, ensuring that care remains accessible to everyone.

Dr. Donald M. Yealy, UPMC's Chief Medical Officer, expressed enthusiasm about this partnership, emphasizing its mission to provide outstanding patient care and its commitment to serve the communities better. The UPMC-GoHealth Urgent Care initiative reflects a broader trend towards patient-centered healthcare, focusing on convenience and accessibility, which have become vital in today’s fast-paced world.

The transition of GoHealth's urgent care centers in Pennsylvania involves the incorporation of previously established MedExpress, UPMC Urgent Care, and UPMC Express Care locations, while in West Virginia, all former MedExpress locations are now recognized as UPMC-GoHealth Urgent Care centers.

The technology behind UPMC-GoHealth is cutting-edge, utilizing data-driven operations to ensure that patients receive both timely and effective care. Integrated electronic medical records will allow healthcare professionals to share vital information quickly, fostering a more collaborative approach to patient health management. Furthermore, proprietary mobile-first check-in and registration tools are designed to optimize the patient experience, ensuring that waiting times are minimized and care is readily available.

For those looking to find out more about this initiative, including locations and operating hours, they can visit GoHealth Urgent Care’s dedicated UPMC page.

About GoHealth Urgent Care

GoHealth Urgent Care is dedicated to enhancing patient access to high-quality healthcare across the United States. Their innovative on-demand care platform serves as the gateway to an extensive network of health systems and offers personalized care for non-life-threatening conditions. With approximately 400 co-branded centers across 16 states, GoHealth is making significant strides in reshaping healthcare delivery.

About UPMC

UPMC stands as a premier healthcare provider and insurer, known for its unwavering dedication to delivering exceptional patient care and innovative community services. With a vast reach extending across various states and a commitment to advancing healthcare through clinical innovation and education, UPMC continues to be a leader in the healthcare sector.

In conclusion, the UPMC-GoHealth collaboration is set to widen the healthcare access landscape significantly, offering a model that prioritizes patient-centered care, advanced technology, and community well-being.