#United States #Austin #MANTL #Account Opening #Amplify Credit Union

Amplify Credit Union Partners with MANTL

In a significant move towards modernizing banking services, Amplify Credit Union has partnered with MANTL, a leading provider of deposit account opening technology. This strategic collaboration aims to streamline the onboarding process for both business and individual accounts across all digital and physical banking channels.

Based in Austin, Texas, Amplify Credit Union is recognized for offering fee-free banking and award-winning lending services to its members. The partnership with MANTL is set to transform the way new accounts are opened, providing a smoother, faster, and more intuitive user experience. The integration of MANTL’s omnichannel deposit origination technology means that customers will now be able to open deposit accounts anytime and anywhere - whether online, in-branch, or in the field.

Benefits of the Partnership

This innovative approach aims to eliminate the friction points often experienced in traditional account opening processes. For business accounts, MANTL's technology promises a remarkable onboarding time of less than 10 minutes, while retail members can expect a speedy experience that can be completed in under five minutes. This efficiency is expected to significantly enhance member satisfaction and increase the credit union's ability to serve a larger customer base.

Stacy Armijo, Chief Experience Officer at Amplify, highlighted the importance of selecting the right platform for account opening, stating, "When we launched our fee-free treasury management services, choosing MANTL as our account opening platform was crucial. Their solution prioritizes both convenience and security. We are excited to utilize the insights gained through this collaboration to enhance our members' experiences further."

Moreover, the partnership will see Amplify automating over 85% of application decisions. This automation covers crucial areas such as Know Your Customer (KYC) and Anti-Money Laundering (AML) checks, product service ordering, and funding. Consequently, by reducing manual processes, Amplify aims to not only accelerate growth but also enhance operational efficiency.

MANTL provides access to over 1,350 data points regarding customer demographics and behaviors. This wealth of information will empower Amplify to make strategic decisions that drive growth, optimize marketing spends, and continuously improve the overall member experience.

Benjamin Conant, Chief Product Officer at Alkami and co-founder of MANTL, expressed excitement over this collaboration. He emphasized the transformative potential of a unified, omnichannel deposit account opening experience, remarking, “Amplify is redefining modern onboarding for its members and employees—making it confident, seamless, and digital-first.”

Future Prospects

Looking ahead, the rollout of MANTL’s Business Deposit Origination will be the first phase as Amplify seeks to expand its services. Following this, the retail side will also integrate MANTL’s technology, further enhancing the onboarding process across the board.

This partnership underscores the broader trend within financial services to integrate technology solutions that meet the evolving needs of customers. In a fast-paced digital world, convenience is a key factor in customer satisfaction. By adopting MANTL's innovative solutions, Amplify Credit Union is not just keeping pace with technological advancements, but is also setting a standard for customer-centric banking experiences.

To find out how MANTL can revolutionize your account opening process, or to schedule a demo, visit their website. This partnership exemplifies the commitment of both MANTL and Amplify to innovate and elevate the banking experience for members in Texas and beyond.