#United States #Denver #CSU Global #Student Success #Jerid Counterman

Jerid Counterman Promoted to Leadership Role at CSU Global

Denver, November 25, 2025 — Colorado State University Global (CSU Global) has announced the well-deserved promotion of Jerid Counterman to the position of Vice President of Student Achievement and Academic Operations. This role is crucial for further enhancing the university's dedication to student success, with a focus on driving engagement and ensuring successful program completion for learners.

In his new capacity, Counterman will oversee initiatives and student-centric services that promote a strong return on investment (ROI) for students. His leadership is expected to steer the academic and student services teams towards initiatives that emphasize engagement and professional success, while fulfilling the university's mission.

Jerid Counterman has been a significant asset to CSU Global since 2013. Prior to this promotion, he held the title of Assistant Vice President of Student Achievement and Services. His previous experience equips him with a robust understanding of the online learner's journey, particularly the unique challenges that working adults face as they pursue further education alongside their life commitments.

Dr. Audra Spicer, Acting President of CSU Global, expressed her confidence in Counterman’s capabilities, stating, "Jerid embodies the student-first approach that defines our university. His leadership has already been transformative in building programming and services that enrich student engagement and outcomes. We believe he will continue to drive success in this new role.”

Counterman's approach to student support has been both holistic and informed by data. He has successfully implemented strategies and technologies that significantly improved engagement with CSU Global's Career Center resources and services, which are essential for student retention. In recognition of his success, the university has achieved an impressive average retention rate of 84% for FY25, reflecting students who have remained in continuous attendance.

Reflecting on his new position, Counterman remarked, "I am honored to step into this role at an institution devoted to making high-quality education accessible for all learners. CSU Global's mission is about empowering students to achieve their personal and professional goals, and I am excited to continue leading our student services and academic operations to enable their success.”

He intends to focus on building flexible, career-relevant, and streamlined operational structures and resources, ensuring that every student can succeed from their first course to graduation and beyond.

Counterman holds a Bachelor of Arts degree in Psychology from Cornell College and a Master of Science in Management from CSU Global. His academic background complements his professional experience, preparing him to foster an environment conducive to student success.

CSU Global is recognized for offering career-relevant bachelor’s and master’s degree programs tailored for working adults and post-traditional learners. As a pioneer in providing 100% online, institutionally accredited public university education in the United States, CSU Global places a significant emphasis on student success. The university’s commitment to quality and innovation in higher education is underscored by its expert faculty, who are well-versed in meeting the needs of adults engaging in online learning environments. With accelerated eight-week courses that start every four weeks, CSU Global effectively supports students in achieving their educational aspirations.

For more information on CSU Global and its programs, visit CSUGlobal.edu.