WHILL Self-Driving Service Enhances Experience at National Museum of Ethnology

Enhancing Accessibility: WHILL's Self-Driving Service at the National Museum of Ethnology

The National Museum of Ethnology in Japan is set to provide an innovative experience for its visitors by integrating WHILL's self-driving mobility service with the newly launched Minpaku Audio Guide. Scheduled to be available to the public in Spring 2025, this collaboration aims to transform the way individuals interact with the museum's extensive collection and exhibits.

WHILL Corporation, headquartered in Shinagawa, Tokyo, has developed a self-driving mobility solution designed to enhance accessibility across various settings. The WHILL service will enable visitors to navigate through the museum effortlessly, providing a unique opportunity for individuals of all ages and abilities to engage with the exhibits on display. The Minpaku Audio Guide, a smartphone-based voice-guidance system developed in collaboration with Acoustiguide Japan, will function simultaneously with the WHILL mobility service, offering auditory insight into the museum's diverse artifacts and cultural exhibits.

A Unique Mobile Experience

The Minpaku Audio Guide is designed to be used both while riding in a WHILL self-driving mobility vehicle and while walking through the museum. This dual functionality emphasizes focusing on the presented artifacts while delivering essential information in a concise manner. Users can expect auditory descriptions of the overall themes of each exhibit and detailed explanations of key artifacts, enhancing their understanding of the cultural significance behind each display.

Understanding the importance of accessibility, the National Museum of Ethnology has been proactive in developing accommodating environments for all visitors, including those with visual or auditory impairments, elderly individuals, and foreign tourists. The upcoming integration of WHILL's self-driving service into the museum experience aims to eliminate concerns related to mobility challenges, allowing guests to comfortably enjoy the museum at their own pace.

An Inclusive Environment

Beginning October 2024, WHILL's self-driving mobility will operate within predefined routes at a speed of approximately 0.8 km/h—comparable to a leisurely walking pace. This ensures that visitors can fully immerse themselves in one exhibit at a time, free from worries about physical fatigue or discomfort. The design encourages groups to explore together without feeling rushed or separated, fostering an inclusive atmosphere.

In addition to the audio guidance and mobility solutions provided, WHILL's self-driving service uses advanced sensors to navigate safely through the museum. It relies on pre-mapped information and real-time sensor data to transport visitors while ensuring their safety and comfort. Once a visitor's tour is complete, the vehicle autonomously returns to its designated location, streamlining the entire experience.

Future Developments

The collaboration between WHILL Corporation and the National Museum of Ethnology marks a significant step toward enhancing visitor experiences through technology. Both organizations are committed to continuously refining their services, making certain that everyone can deeply appreciate the valuable cultural presentations available. This innovative approach serves to break down barriers faced by many, ensuring that cultural appreciation is accessible to all.

With the Minpaku Audio Guide, narrated by renowned voice actors Daisuke Ono and Chinatsu Akasaki, visitors will enjoy a deeper understanding of various cultures through carefully curated content that enriches their overall experience. Notably, access to the audio guide will be provided at no additional cost, pending the purchase of an exhibition viewing ticket, thus making it an economically viable option for all visitors.

The National Museum of Ethnology is not merely a repository of artifacts, but a research institute focused on the global tapestry of cultures. With over 12,000 items and around 850 video presentations, the museum offers a rich array of visual and auditory experiences. Through its ongoing commitment to inclusivity and innovation, the museum cultivates an environment where curiosity and discovery can flourish among its diverse visitors.

For more information on WHILL’s self-driving service, visit WHILL, and for more details on the National Museum of Ethnology, check out their official website National Museum of Ethnology.