#Japan #Xiaomi #Chiyoda #Xiaomi Care #Warranty Technology

Warranty Technology and Xiaomi Join Forces for Enhanced Smartphone Support

In a significant move to enhance customer service in Japan, Warranty Technology, a leader in extended warranty services based in Chiyoda, Tokyo, has entered into a partnership with Xiaomi, the renowned global smart device manufacturer. This collaboration will bring the Xiaomi Care warranty service to Japanese customers starting September 26, 2025.

Enhancing Customer Assurance with Xiaomi Care

The new warranty service aims to provide customers with peace of mind when purchasing Xiaomi smartphones. With Xiaomi's vision of 'Innovation for Everyone', the company has gained recognition in over 100 countries for producing high-performance devices that combine advanced camera technology, long battery life, and exceptional design at competitive prices. With this partnership, Japanese consumers will have seamless access to support and extended coverage for their devices even after purchase.

A Trusted History of Service

Warranty Technology has built a strong reputation over more than a decade by offering warranty services to numerous manufacturers and retailers, focusing primarily on mobile devices. The company's expertise in providing rapid and high-quality after-sales support has made it a reliable partner in the warranty sector. This collaboration with Xiaomi reflects Warranty Technology’s longstanding commitment to delivering flexible and customer-centric service design tailored to individual product characteristics and user needs.

Innovative Service Features

The Xiaomi Care service will be available for smartphones purchased through the official Xiaomi store and online platforms. Customers can choose between one-year and two-year lump-sum plans that cover incidents including drops and water damage. Key features include:

• - Flexible Plan Options: Choose between a one-year or two-year comprehensive plan.
• - Comprehensive Coverage: Protection against physical damage due to drops or water exposure.
• - One-Stop Support: From claim submission to device replacement, everything is managed smoothly.
• - Next-Day Replacement: In the event of a mishap, replacement devices can be dispatched as soon as the very next day.
• - Utilization Limits: Customers can make use of the warranty up to two times a year, with a co-payment required.

About Xiaomi

Since entering the Japanese market in December 2019, Xiaomi has been committed to offering advanced smartphones and IoT products. The company has expanded from the SIM-free market to collaborate with carriers, ensuring that local needs are met with diverse offerings that range from flagship models to entry-level devices. Besides smartphones, Xiaomi’s product line includes smart bands, watches, wireless earphones, TVs, and a wide array of smart home devices.

About Warranty Technology

Warranty Technology specializes in warranty solutions, managing everything from repair inquiries to logistics and customer service centers for various manufacturers. With a network of repair services available nationwide, including on-site assistance, they cater to over 450 manufacturers, ensuring high-quality service year-round. They remain committed to promoting renewable energy and sustainability in society.

This collaboration between Warranty Technology and Xiaomi should pave the way for unprecedented customer support, further cementing the partnership's commitment to innovation and offering superior services in Japan’s dynamic marketplace.