Huawei's James Chen Advocates for Innovative Growth in AI Ultra-Broadband at UBBF 2025
At the 11th Ultra-Broadband Forum (UBBF) 2025 held in Paris, James Chen, the esteemed President of Huawei's Carrier Business, delivered an insightful keynote focusing on the future of AI-powered ultra-broadband (UBB). With his theme "Triple Leaps to AI UBB Inspiring New Business Growth," Chen emphasized how telecom operators can harness innovative strategies to navigate the evolving digital landscape.
In his impactful address, Chen articulated that the telecom industry stands at a pivotal moment where the combination of artificial intelligence and ultra-broadband capabilities can drive significant growth through three dimensions of innovation: depth, breadth, and height.
Chen pointed out that carriers are shifting from a traditional bandwidth-centric perspective to a more sophisticated experience-oriented monetization approach. This transition allows operators to leverage AI technologies to precisely identify areas where enhancements in application performance are required. By focusing on critical applications like AI cloud gaming and 4K livestreaming, they can create value that better aligns with user experiences.
An exemplar case presented was from a leading Thai operator, which successfully employed Huawei's AI WAN solutions to boost application-level experience assurance capabilities, consequently enhancing user satisfaction and significantly increasing the Average Revenue Per User (ARPU).
On the breadth dimension, Chen highlighted the untapped potential in the home network and small-to-medium enterprise (SME) markets. With global operators collectively possessing over one billion home gateways, there's a natural pathway for these companies to expand from simple home internet services to comprehensive smart home solutions. Huawei's recently developed AI Homehub exemplifies this innovation, which one operator has utilized to grow its smart home services revenue by 60%.
Furthermore, Chen discussed how SME solutions, such as Fiber to the Office (FTTO) offerings, enable operators to present standardized digital solutions that enhance business efficiency. This has already resulted in over two million FTTO users in China, showcasing the substantial business opportunity.
The final leap that Chen discussed was in improving operational efficiencies by transforming conventional reactive network management into autonomous and intelligent operations. By achieving Level 4 network autonomy, operators can transition towards a model that minimizes manual oversight and maximizes a proactive, automated approach. A prime example of this approach can be seen in Huawei’s collaboration with MasOrange, where they created Europe’s inaugural Level 4 autonomous IP network, leading to a marked decrease in operational response times.
Concluding his presentation, Chen reiterated that the era of AI UBB is just beginning, and he expressed Huawei's enthusiasm to collaborate with operators and industry stakeholders. He aims to support them in achieving heightened operational efficiencies, creating new avenues for revenue growth, and reducing operational expenditures in this digital age.
In essence, Chen’s outlook for the future of AI-driven ultra-broadband is one filled with promise and opportunity. By harnessing the power of artificial intelligence and expanding service boundaries, Huawei is positioning itself at the forefront of telecommunications innovation. The ultimate goal remains clear: to help operators thrive in the increasingly competitive AI era while emphasizing customer experience and operational excellence.
In his impactful address, Chen articulated that the telecom industry stands at a pivotal moment where the combination of artificial intelligence and ultra-broadband capabilities can drive significant growth through three dimensions of innovation: depth, breadth, and height.
Leap in Depth: Transitioning to Experience-Centric Monetization
Chen pointed out that carriers are shifting from a traditional bandwidth-centric perspective to a more sophisticated experience-oriented monetization approach. This transition allows operators to leverage AI technologies to precisely identify areas where enhancements in application performance are required. By focusing on critical applications like AI cloud gaming and 4K livestreaming, they can create value that better aligns with user experiences.
An exemplar case presented was from a leading Thai operator, which successfully employed Huawei's AI WAN solutions to boost application-level experience assurance capabilities, consequently enhancing user satisfaction and significantly increasing the Average Revenue Per User (ARPU).
Leap in Breadth: Exploring New Business Frontiers
On the breadth dimension, Chen highlighted the untapped potential in the home network and small-to-medium enterprise (SME) markets. With global operators collectively possessing over one billion home gateways, there's a natural pathway for these companies to expand from simple home internet services to comprehensive smart home solutions. Huawei's recently developed AI Homehub exemplifies this innovation, which one operator has utilized to grow its smart home services revenue by 60%.
Furthermore, Chen discussed how SME solutions, such as Fiber to the Office (FTTO) offerings, enable operators to present standardized digital solutions that enhance business efficiency. This has already resulted in over two million FTTO users in China, showcasing the substantial business opportunity.
Leap in Height: Advancing Network Operations from Reactive to Intelligent
The final leap that Chen discussed was in improving operational efficiencies by transforming conventional reactive network management into autonomous and intelligent operations. By achieving Level 4 network autonomy, operators can transition towards a model that minimizes manual oversight and maximizes a proactive, automated approach. A prime example of this approach can be seen in Huawei’s collaboration with MasOrange, where they created Europe’s inaugural Level 4 autonomous IP network, leading to a marked decrease in operational response times.
Concluding his presentation, Chen reiterated that the era of AI UBB is just beginning, and he expressed Huawei's enthusiasm to collaborate with operators and industry stakeholders. He aims to support them in achieving heightened operational efficiencies, creating new avenues for revenue growth, and reducing operational expenditures in this digital age.
In essence, Chen’s outlook for the future of AI-driven ultra-broadband is one filled with promise and opportunity. By harnessing the power of artificial intelligence and expanding service boundaries, Huawei is positioning itself at the forefront of telecommunications innovation. The ultimate goal remains clear: to help operators thrive in the increasingly competitive AI era while emphasizing customer experience and operational excellence.
Topics Telecommunications）
【About Using Articles】
You can freely use the title and article content by linking to the page where the article is posted.
※ Images cannot be used.
【About Links】
Links are free to use.