#United States #healthcare #Las Vegas #UiPath #Genzeon

Genzeon Receives Recognition from UiPath

In an impressive achievement, Genzeon, a pioneer in AI-driven healthcare solutions, has been named UiPath's Industry Impact Partner of the Year for 2026 during the UiPath FUSION conference held in Las Vegas. This accolade is a testament to their five-year collaboration that has fundamentally advanced healthcare automation and significantly improved operational outcomes for various healthcare organizations.

Genzeon, renowned for its innovative healthcare services, has dedicated extensive efforts to scale automation across key operational areas such as prior authorization, referrals, claims processing, and revenue cycle management. By utilizing UiPath's intelligent automation, Genzeon has transformed labor-intensive workflows into proficient automated processes, minimizing manual tasks and enhancing accuracy.

Key Achievements Through Automation

Over their five-year partnership, Genzeon has successfully implemented automation solutions that deliver noteworthy improvements across the healthcare sector. Some highlights include:

• - Enhancing Prior Authorization Processing: Under the CMS WISeR program, their collaboration processed over 450,000 cases annually across 17 high-risk service categories, achieving an 85% to 90% automation rate on routine determinations. This not only streamlined operations but also adhered to mandatory 72-hour turnaround requirements and compliance standards like FHIR and CMS-0057-F.
• - Speeding Up Referral Workflows: A notable implementation at a leading pediatric health system showcased the power of automation. Genzeon developed a UiPath-powered referral workflow that drastically cut processing time from six minutes to under one minute. This efficiency effectively saved 2,250 staff hours monthly, significantly reducing strain on healthcare professionals.
• - Expanding Automated Coverages: A collaboration with a national complex rehabilitation provider expanded automated prior authorization from four payers to more than 100 payers, leading to a 70% to 80% reduction in manual interactions and a 90% to 95% drop in errors in the initial project phase. This achievement illustrates the value of automation in navigating the complexities of modern healthcare systems.

A Focus on Real Value Creation

As Vinit Singhal, Sales Leader of AI Business Solutions at Genzeon, articulates, true ROI is determined post-implementation, particularly six months after deployment when automation consistently supports successful claim payments and referral closures. 'We conduct Business Value Prioritization prior to development and AI Realization afterward to ensure that value is effectively realized starting from day one post-launch,' Singhal stated. This forward-thinking approach underscores Genzeon’s commitment to ensuring sustained operational success for its clients.

Celebrating the Partnership

Ashim Gupta, CFO/COO at UiPath, expressed enthusiasm in congratulating Genzeon for this prestigious recognition, emphasizing their pivotal role in transforming the interplay between people, robotic automation, and agents. Genzeon’s focus on enhancing productivity and output through intelligent automation positions them as a leader in the healthcare technology space.

Genzeon holds the status of a UiPath Platinum Partner, with a specialized unit dedicated to healthcare solutions that fosters innovation and strategic market initiatives. Their ongoing commitment to developing intelligent solutions reflects their pursuit of deeper integration of AI in healthcare.

To explore more about how Genzeon is redefining healthcare through automation, please visit their website at www.genzeon.com.

About Genzeon

Genzeon is at the forefront of healthcare transformation through artificial intelligence, providing comprehensive solutions tailored for payers, providers, and life science entities. Their unique approach combines deep domain knowledge with cutting-edge engineering and data capabilities, aiming at delivering impactful outcomes for healthcare organizations.