Numa Collaborates with Stellantis to Enhance AI Solutions for Car Dealerships
Numa, a leader in artificial intelligence designed specifically for automotive dealerships, has been selected as a featured AI company on Stellantis' MarketCenter portal. This collaboration is significant, as it grants access to Numa's advanced AI platform to over 2,600 dealerships in the United States and 440 in Canada, which is a substantial component of Stellantis' North American network.
The MarketCenter portal serves as a centralized hub where Stellantis-approved vendors are listed, offering solutions tailored to meet the quality and support expectations of its dealers. With this partnership, Numa aims to revolutionize customer communication within the automotive retail sector.
Numa's AI technology is already operational in more than 1,000 dealerships and has demonstrated remarkable outcomes, such as improving customer response times by a hundred times and increasing customer satisfaction index (CSI) scores by 25%. Additionally, dealerships utilizing Numa's AI platform are reportedly generating an extra $1.2 million in profit annually per location.
As Tasso Roumeliotis, Numa's co-founder and CEO, states, "Our mission is to equip Stellantis dealers with AI agents that will elevate customer service to new heights, setting a new standard in the industry." Numa's AI capabilities allow dealerships to automate critical customer interactions, ultimately streamlining operations and enhancing overall efficiency.
This development continues Numa's trend of rapid growth; the company was recently ranked 238 on the Inc. 5000 list and has established itself as the top AI company in the automotive field. Founded by a team with deep expertise in technology and communications, Numa's AI agents not only handle customer inquiries but also provide real-time insights into performance metrics for dealerships.
Stellantis, known for its innovative approach and robust portfolio of automotive brands—including Abarth, Alfa Romeo, Chrysler, Dodge, Jeep®, and more—aims to create unique value for its customers through advanced technologies. This partnership with Numa represents Stellantis's commitment to integrating cutting-edge solutions that enhance the customer experience while boosting dealership profitability.
Numa operates from Silicon Valley, having previously raised $55 million from significant investors, including Google and other venture firms. This investment underscores their potential and readiness for expansion in the AI sector.
In conclusion, the partnership between Numa and Stellantis is set to reshape the automotive dealership landscape by harnessing the power of AI technology to improve both operational efficiency and customer satisfaction. As these advancements unfold, it will be fascinating to see how they influence the future of retail in the automotive industry.
For more information about Numa and their innovative solutions, you can visit their official website. Meanwhile, Stellantis continues to focus on providing a diverse selection of brands and services that adapt to the evolving needs of the automotive market.