Rakuraku Mail Marketing Enhances Scheduling Tool for Business Meetings

Enhancements to Rakuraku Mail Marketing's Scheduling Tool

Rakuraku Mail Marketing, a service offered by Rakus Co., Ltd., based in Shibuya, Tokyo, has recently introduced a new feature to automate scheduling for meetings with multiple participants. Previously known as "Haibai Mail," Rakuraku Mail Marketing is set to simplify the time-consuming process of coordinating schedules for business meetings, particularly when several team members need to be present.

In many sales organizations, it is common to involve multiple participants in meetings, such as mentoring new sales staff or including technical experts in product demonstrations. Traditionally, managing schedules under these circumstances required extensive back-and-forth communication to check individual availability, leading to inefficiencies and potential loss of opportunity.

Key Features of the New Scheduling Function

1. Automated Availability Matching for Meetings: With the new tool, the system automatically checks the availability of all participants involved in a meeting—be it between sales managers and sales representatives or between sales and technical staff. By quickly identifying suitable time slots that work for everyone, it eliminates the hassle of manual coordination and discussion, ensuring that scheduling happens smoothly.

2. Automated Appointment Distribution Across Teams: For organizations that operate with multiple teams, coordinating who handles which meetings can sometimes skew towards certain teams, causing delays and missed opportunities. The new function addresses this by allowing the automatic distribution of appointments based on pre-set ratios, thus maintaining a balanced workload across teams and minimizing the risk of missed responses.

Overview of Rakuraku Mail Marketing’s Scheduling Feature

The scheduling function aims to automate all communications related to arranging meetings and appointments. It integrates directly with various calendar and web conferencing tools, generating a unique URL that reflects real-time availability. Clients simply need to click on the link to select suitable times, completing the scheduling process effortlessly. Upon completion, confirmation emails—including the web conference URL and a reminder email sent a day prior—are dispatched automatically, negating the need for ongoing correspondence concerning the arrangements.

Implementation Cases: Automating Consultations and Achieving 90% Reduction in Workload

By automating scheduling for free consultation sessions, businesses have effectively elevated their customer experience (CX) while slashing the necessary workload by as much as 90%. For those interested, more detailed case studies can be found on our website.

Integration with Web Form Functionality

Rakuraku Mail Marketing also includes a feature that allows users to create inquiry and document request forms. This scheduling tool can be linked with web forms, directly displaying available meeting times on thank-you pages after submissions. This means businesses can capitalize on high-interest clients by seamlessly directing them to meetings without losing out on potential leads—especially useful for companies with limited resources that struggle to address all inquiries promptly or during after-hours.

Significant Improvement: Monthly Meeting Acquisitions up 121% With Web Form Integration

The integration of the scheduling tool with web forms has led to an impressive increase in monthly meeting acquisitions, yielding a spike of 121% compared to prior to implementation. Additional examples and success stories are available on our platform.