Brückner's Strategic Partnership with Secomea to Enhance Remote Management and Cybersecurity
Brückner and Secomea: A New Era of Remote Services and Cybersecurity
Brückner Servtec, renowned worldwide for its technical solutions and digital services within the plastics and packaging industry, has embarked on a significant partnership with Secomea. This collaboration aims to elevate the capabilities for secure remote access, while also fortifying cybersecurity measures at Brückner's global locations. This strategic alliance highlights Brückner Servtec’s ongoing commitment to delivering exceptional service and operational efficiency in an increasingly digital landscape.
The Need for Enhanced Remote Management
In today's fast-paced industrial environment, the demand for efficient remote diagnostics and machine support is surging. Recognizing this need, Brückner Servtec sought a solution that not only integrates seamlessly with their existing systems but also provides a high level of security.
After thoroughly evaluating various providers, Brückner selected Secomea, thanks to its ability to integrate with Azure B2C and offer direct tunneling from the ticketing system, providing a secure and scalable remote access solution.
Commitment to Superior Service
Sebastian Lange, CEO of Brückner Servtec, emphasized the company’s commitment, stating, “At Brückner, we are dedicated to continuously enhancing our service offerings and providing our customers with the safest and most efficient solutions available.” Secomea stood out for its robust integration capabilities, established security infrastructure in key regions, and a flexible pricing model tailored to their needs. This partnership is expected to optimize Brückner's remote service processes and boost customer satisfaction.
Implementing this new system will involve close collaboration between Brückner’s internal teams and Secomea’s solution architects to ensure all technical requirements are met. Even with the complex demands of data transmission, the solution is specifically tailored to Brückner Servtec’s operational needs.
A Proactive Approach to Cybersecurity
“Customers rely on us to provide the best service in the industry,” added Maria-Sofie Heitauer, Digitalization Project Manager at Brückner. “With Secomea’s solution, we are taking a proactive approach to enhance our remote access support for our digital platform, Brückner ONE, while strengthening cybersecurity in a rapidly digitalizing industry.”
Enhancing Value Through Technology
This partnership underscores Brückner’s dedication to leveraging technology to spur innovation and provide better value to customers worldwide. Brückner Servtec offers a reliable service partner for the entire life cycle of film stretching machines, providing a wide range of service and modernization solutions for all types of films.
About the Companies
Brückner Servtec is known as a dependable service partner for the complete lifespan of film stretching machines. They provide broad service and modernization solutions that cater to various needs within the industry.
Secomea is a leading provider of secure remote access solutions that empower industrial companies to manage their operations efficiently and safely, trusted by machine builders and manufacturers for seamless, secure, and scalable connectivity.
This collaboration between Brückner Servtec and Secomea is poised to set new standards in remote service capabilities and cybersecurity, paving the way for enhanced operational efficiency and increased customer trust in a digital age.