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BCU and Jack Henry: A Lasting Collaboration for Growth

BCU, a credit union with assets exceeding $6 billion, has recently reaffirmed its commitment to Jack Henry™, a leader in financial technology solutions. This enduring partnership, which has spanned over two decades, is set to advance further as BCU leverages Jack Henry's innovative cloud-based platform to strengthen its offerings and enhance member service.

A Historical Relationship

BCU's journey with Jack Henry began in 1999 when it chose Jack Henry's Symitar® Core system, starting with $529 million in assets. Over the years, BCU recognized the potential for modernization and began migrating its technology to Jack Henry’s private cloud infrastructure. This strategic move aimed at streamlining operations and allowing the organization to focus on innovation rather than fundamental infrastructure management.

Today, BCU serves over 350,000 members across various markets, including Illinois, Wisconsin, and Puerto Rico. This shift to a cloud-based platform aligns perfectly with BCU’s goal to enhance operational efficiency while providing exceptional service to its members.

Embracing Cloud Technology

Scott Zulpo, BCU's Chief Technology Officer, expressed enthusiasm for the potential of cloud technology to facilitate their growth plans. He noted, "We've been on a cloud journey for years, shifting our focus from infrastructure management to innovation that directly benefits our members." As BCU prepares for an expansion in membership, they anticipate that the capabilities of Jack Henry’s cloud technology will support their long-term vision.

The versatility offered by Jack Henry's open APIs is particularly beneficial for BCU, allowing seamless integration with various fintech solutions. Their payment processing capabilities have also received a boost through JHA PayCenter™, which integrates services such as Zelle® and FedWire® to enhance transaction speed and effectiveness.

Growth Through Innovation

Jack Henry's continued investment in modernizing fintech solutions resonates with BCU’s ambitions. Brynn Ammon, President of Credit Union Solutions at Jack Henry, emphasized the importance of flexibility in today's financial ecosystem. He stated, "The team at BCU exemplifies how embracing disruption in the financial technology sphere can spur sustainable growth and innovation." His comments reflect the evolving landscape of financial services wherein credit unions are increasingly modernizing their operations to deliver superior member experiences.

BCU’s commitment to using technology not only enables them to respond to current demands but also positions them to address future challenges effectively. The ongoing partnership with Jack Henry signifies a shared commitment to adaptability and innovation, ensuring that both organizations are well-equipped to meet emerging needs.

Looking Ahead

As BCU and Jack Henry embark on this new chapter of collaboration, both organizations are poised to lead in the banking technology space. Their collective efforts represent a proactive stance towards shaping the future of financial services. With technological advancements and customer-centric initiatives at the forefront, BCU looks forward to many more years of innovative service that aligns with the evolving requirements of their membership.

This partnership not only enhances BCU’s operational capabilities but also reinforces their dedication to exceptional member service, paving the way for a sustainable and prosperous future in the credit union sector.

In conclusion, BCU's sustained investment in Jack Henry's technology solutions marks a pivotal moment for its mission to enhance member service while facilitating substantial growth. As both entities continue to innovate, the credit union community as a whole stands to benefit from these advancements, ensuring accessible and efficient financial solutions for all members.