#Japan #Tokyo #APEX24 #L.CRAS

A New Era in Tourism

In recent years, the travel industry has observed a significant evolution—a shift toward a suitcase-free journey. Aiming to be part of this transformation, L.CRAS Co., Ltd., founded in Minato, Tokyo, introduces its same-day luggage delivery service, APEX24. This initiative aims to enrich tourism experiences by eliminating the burdens of carrying luggage, ultimately redefining how travelers engage with the cities they visit.

The Concept of APEX24

Launched on April 1, APEX24 is designed to allow hotel guests to store their luggage at the hotel front desk and receive it at Haneda or Narita airport the same day. This means that tourists can enjoy their adventures in Tokyo without the hassle of dragging suitcases around. Imagine a final day of vacation where travelers can head to the airport hands-free, enhancing their sightseeing opportunities.

Since its launch in November 2025, APEX24 has witnessed tremendous growth—tripling its service reach and amassing over 1,500 registered users, predominantly in hotels favored by international visitors. With the APEX24 service, the check-in and check-out processes become seamless, allowing travelers to focus on what truly matters: the unique experiences awaiting them.

How It Works

The service can be easily accessed through a convenient online reservation and payment system:
1. Reserve Online: Users can book their luggage delivery prior to their travel day.
2. Drop Off at Hotel: Upon arrival at the hotel, guests simply leave their luggage at the front desk.
3. Pick Up at the Airport: Later, they can retrieve their belongings at designated counters at their departure airport.

Service Features

• - Fast Delivery: APEX24 ensures that luggage is delivered the same day, usually by 3 PM, with the fastest service available in the area.
• - Multilingual Support: The service offers assistance in multiple languages, including Japanese, English, Chinese, and Korean, catering to a global clientele.
• - Flexibility for Hotels: APEX24 adapts to various hotel operations, ensuring a smooth process tailored to each accommodation's needs.

Overcoming Travel Barriers

Despite advancements in tourism, many travelers still face challenges due to their luggage. Issues such as a lack of coin lockers, stress while navigating public transportation, and the limitations imposed by large bags can detract from the overall experience. APEX24 addresses these problems head-on, liberating tourists from the constraints of luggage.

Our Vision

At L.CRAS, our dream is to transform luggage delivery from a mere convenience into a standard infrastructural element of tourism. We envision a future where travelers can store souvenirs purchased during their excursions and continue exploring unfettered. By restructuring the tourist experience, we aim to create an environment where movement and consumption are interconnected, providing a seamless experience that allows tourists to travel light.

Our mission is clear: We intend to redefine the tourism landscape such that travelers will find it normal to explore cities without any physical baggage slowing them down.

Enabling a New Standard

Our long-term vision is to establish APEX24 not just within Japan but across Asia and eventually worldwide. We aspire to create an infrastructure that all tourists can use seamlessly, connecting hotels, airports, and retail outlets, so travelers can navigate their destinations with ease. We believe this will not only improve the quality of tourism experiences but also maximize consumption within local economies.

In this exciting new era, we are not alone. Achieving this vision requires collaboration with partners from various sectors, including hotels, airports, retail, transportation, and local municipalities. Together, we will forge a new norm in tourism, transforming how individuals experience travel in a world increasingly defined by convenience and seamless service.

Join us as we embark on this journey to a suitcase-free future, where the burdens of luggage are a thing of the past.