#Japan #Tokyo #Tactna #ID Management #Kitz Corporation

Introduction

In a notable shift towards enhancing digital security within the supply chain, Kitz Corporation, a global manufacturer renowned for its valve and fluid control devices, has chosen Tactna. This advanced integrated ID management platform, provided by TC3 Corporation based in Chiyoda, Tokyo, aims to fortify the identity security as companies navigate the complexities of external partnership engagement.

Background and Challenges

Kitz Corporation set out to expand its digital services for external partners while simultaneously addressing the risks associated with identity management. This initiative involves combating the 'zombie ID' problem that arises in many B2B contexts, where dormant accounts pose potential security vulnerabilities. As part of its medium-term business strategy, Kitz is pushing for timely information dissemination and highly convenient web services for suppliers and agents. One of the first steps towards this goal was the launch of their inspection report issuance system, but several challenges became evident:

1. Difficulty in tracking movements or terminations of external users, leading to unmanaged identities.
2. Rising operational costs and deteriorating user experience due to a proliferation of systems.
3. A lack of security reassurance for external partners.

To address these, the 'Unified ID Management' project was initiated, focusing on accurate monitoring of external user information. By implementing Tactna, Kitz sought to maintain up-to-date ID information and create a secure environment across the supply chain.

Innovative Supply Chain Security Measures

Kitz has effectively integrated Tactna’s capabilities to enhance the management of external organization accounts. Key operational strategies include:

Empowering User Management

Kitz has set up an administration system within partner organizations, empowering them to manage their own user accounts. This transfer of authority not only alleviates pressure from Kitz's internal operations but also accelerates response times to organizational changes and personnel updates.

Visualization of Inactive Accounts

To combat the issue of 'zombie IDs', Tactna includes features for real-time monitoring of account activity. Accounts that haven’t logged in for a defined period are flagged for automatic suspension, streamlining the lifecycle management process by ultimately removing inactive accounts after a grace period.

Impact and Business Benefits

1. Improved Supply Chain Safety: By visualizing approximately 30% of external accounts as 'zombie IDs', Kitz has successfully eliminated their existence in the system, ensuring a secure usage environment for partners.
2. Efficiency in ID Management Tasks: The delegation of user permissions and centralized visibility of inactive accounts has reduced operational workloads by approximately 70%.
3. Cost Reductions for New Application Development: By standardizing specifications on a common platform, development costs for integrating new applications are projected to decrease by around 60%.

Looking Ahead

Kitz is poised to expand the implemented ID management infrastructure across different environments, including Java-based systems, targeting a user base that could reach 100,000 in the future. The next phase will involve accommodating multiple applications and integrating with talent management systems to automate user account registrations and deletions based on contract status, aiming to enhance supply chain governance.

Customer Testimonials

As aptly noted by Kitz's IT Digital Platform Group Head, Jinn Moriya, the intentional design of the ID management system from the outset proved crucial as they expanded their external-facing systems. Automating inventory tasks led to approximately a 70% reduction in required man-hours. Continuous monitoring and management of external IDs have significantly enhanced security governance and streamlined audit compliance.

Meanwhile, Kazuki Yamada from the same group highlighted Tactna's ability to flexibly incorporate Kitz's specific operational rules during system integration, paving the way for a smooth project execution from conception through to release.

About Tactna

Tactna serves as a hallmark feature-rich customer engagement hub that provides robust control over identity for B2B services. By aligning with global standards, it offers sophisticated authorization functionalities, making it a perfect fit for Kitz's growing service portfolio. Organizations can enhance user experiences while simultaneously achieving operational efficiency with the comprehensive management features Tactna has to offer.

For further details about Tactna, visit Tactna Website.

Upcoming Event

TC3 Corporation will showcase Tactna at the IT and Digital Systems DXPO Tokyo 2026 on August 20-21, where they will present real-world applications of ID lifecycle management for external partners. We welcome you to visit TC3’s booth (No. 13-2) to learn more about how Tactna can transform your organization’s digital security landscape.